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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Connie Hill, Founder & President - VeraCentra
Dave Resnick, Vice President, Client Solutions - VeraCentra
Today, market analysts and forecasters are proclaiming customer intelligence as the new competitive weapon for business success. ...Read More
Kelly Passey, Executive Vice President, Incentive & Loyalty Services - Access Development
Chip Fishburne, Vice President, Financial & Merchant Services - Firethorn
Farhan Ahmad, General Manager, Prepaid & Director, Emerging Payments ...Read More
Jeffrey Henning, Founder & Vice President, Strategy - Vovici
Marsha Jones, Director, Lead Aquisition - Sykes Enterprises, Inc.
Almost every company listens to customers through surveys (98% of firms, according to Gartner). But each...Read More
Robert Passikoff, Ph.D., Founder and President - Brand Keys, Inc.
Amy Shea, Executive Vice President, Director of Global Brand Development - Brand Keys, Inc.
Regardless of the platform used for outreach, one truth remains: an increase in...Read More
Marcus Starke, National Vice President, North America Marketing - SAP
Samir Bagga, Vice President, Head of Marketing, North America - HCL Technologies
Technology is increasing expectations about how we collect, analyze, synthesize and...Read More
Mary Naylor, CEO - VIPdesk
Molly DeMaagd, Director, Social Media, AT&T
A social media strategy is a necessary business tool in the Web 2.0 world. Not only do most consumers expect companies to have a social media presence, but 66% want...Read More
Mike Hogan, Senior Vice President & Chief Marketing Officer - GameStop, Inc
Jenn McMillen, Director, Customer Loyalty & Database Marketing - GameStop, Inc
Every specialty retailer has a long-standing loyalty program, right? Wrong...Read More
Suresh Vittal, Vice President & Practice Leader - Forrester Research
Emily Murphy, Researcher - Forrester Research
Bart Blackburn, Marketing Process Manager - Progressive Insurance
By definition, Customer Intelligence and Loyalty make...Read More
Mike Blyth, Carlson Marketing
Wayde Fleener, Director, Decision Sciences, Carlson Marketing
David Andreadakis, Manager, Decision
Driving customer loyalty through customer-centric retailing is beyond the early adopter stage...Read More
Scott McClary, Senior Retail Industry Strategist - Acxiom
Whether seeking to acquire new customers or cultivate deeper relationships with current customers and lapsed loyalty program members, companies must be able to recognize, segment, and...Read More