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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
The COVID-19 pandemic has dramatically shifted daily routines, forcing business leaders to react quickly to adapt engagement strategies and support for employees and customers. Almost immediately, hundreds of thousands of support agents and...Read More
For brands, it’s a good time to have a mobile app. In Q3 this year alone, consumers spent $28 billion on apps and clocked more than 180 billion hours using apps each month in July, August, and September.
A significant driver of the pandemic...Read More
There are several compliance laws and regulations at the state and federal level that many businesses could be violating without knowing it. Issues surrounding Do Not Call, Do Not Email, Do Not Text and Do Not Mail are important topics of...Read More
Many retailers have increased their adoption of contactless checkout in an effort to follow social distancing guidelines, especially in sports stadiums across the United States.
Joe Scioscia, vice president of sales at VAI, discusses why checkout...Read More
The last several months have taught businesses that the current environment of remote work isn’t going away any time soon. While the initial move was swift and left a lot of companies to fix environmental and technology issues post...Read More
2020 jolted us into reevaluating in-person interactions—from shopping to socializing to completely restructuring the workplace. Creating customer loyalty has always been a challenge for brands, even during face-to-face interactions. Absent...Read More
With many summer getaways put on hold due to ongoing restrictions and unclear travel booking advice, and another holiday season just around the corner, many people are asking the same question – when can we expect any sense of travel...Read More
The right social media management strategy has never been a bigger challenge for today’s brands. The human need for connection is especially critical when we are faced with a crisis such as the current health pandemic. Social media is one of...Read More
Leena Iyar is the chief brand officer at Moxtra, where she is responsible for all aspects of the company’s marketing efforts, including strategy, brand awareness, growth marketing, public relations and customer communications. She is a...Read More
At the start of the COVID-19 crisis, consumer shopping behavior changed dramatically -- widespread ‘panic buying’ ensued, brand names became less important and more people turned to ecommerce. In fact, 76 percent of people said they...Read More