CONTENT GALLERY

Customer Experience  Walmart, Jetblack, and AI in Shopping Walmart has launched a personal shopping service, Jetblack, that loses money but is aimed to give physical stores a leg up in the competition against Amazon. “Walmart is using...Read More

It has been six years since Facebook made the crucial decision to purchase the photo-sharing platform Instagram. At the time, it was a zero-revenue company with only 30 million users, but now it has 1 billion active accounts, thanks to its...Read More

Kobie Marketing has designed a plan to grow the company’s customer base while eliminating customer pain points. At the head of this plan is new President, Marti Beller. Beller’s appointment kicked off what Kobie said will be a year of...Read More

Programs  Tim Horton’s Launches Loyalty Program Did you know that 15 percent of Canadians go to Tim Horton’s daily? They will now be able to receive rewards for their loyalty via “Tims Rewards.” The program &ldquo...Read More

With JP Morgan recently announcing a plan for a bank-backed cryptocurrency, many have begun to question whether this bold new play will bring success. However, as many look to the future to provide answers, few have looked into the past to see how...Read More

Loyalty360 has seen that many brands are substantially restructuring their loyalty programs or launching new ones altogether. These trends suggest that something serious has changed. To get a grasp of this change, we spoke with Christine Bardwell,...Read More

Customer Experience  Amazon Is Even More Top-of-Mind than You May Think According to a study by Feedvisor, 74 percent of consumers head to Amazon when they’re ready to buy a product. “Consumer loyalty to Amazon is at an &lsquo...Read More

Exciting things are coming to 7-Eleven. The convenience store company is offering one-dollar deals on select freshly-prepared deli sandwiches through March 22 at participating Texas locations. The limited-time offer gives customers an opportunity...Read More

It’s happening again! Starbucks is taking steps to further reward its members through its loyalty program. Starting on April 16, the coffee company’s rewards members in the United States and Canada will start earning rewards sooner and...Read More

Customer Experience  Amazon Experiments with New Pick-Up/Delivery Service at Whole Foods Whole Foods locations in the Dallas-Fort Worth will host a new Amazon pick-up and delivery service. This is not the same as the locker service, which...Read More