Loyalty360 Reads: August 20th, 2018

  • August 20 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.VR Picking up Interest from Walmart Walmart understands how painful it can be for consumers to shop in their overcrowded stores. The retail brand which has seemingly...Read More

Priority Pass Guest Fees are Going Up

  • August 20 2018
  • Resource: Daily News
  • Corey Brueggemeyer, Loyalty360

On September 18th, the Priority Pass lounge program will change the standard cost of lounge visits from $27 to $32.   Standard Plus and Prestige members will have to pay the higher $32 fee for any guests they bring into the lounge, and...Read More

After a Decade, Netflix Removes User Reviews

  • August 20 2018
  • Resource: Daily News
  • Corey Brueggemeyer, Loyalty360

If you’re looking for a new title to watch on Netflix, don’t bother consulting other users. The streaming giant has recently deleted all user reviews for TV shows and movies on the site.   The company announced the decision last...Read More

Loyalty360 Reads: August 17th, 2018

  • August 17 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.Kroger Pilots Self-Driving Grocery Delivery Yesterday, Kroger’s autonomous Prius vehicles began delivering groceries to customers within its test market in Arizona. Fry...Read More

Alibaba Establishes Premium Loyalty Tier

  • August 17 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

Alibaba Group Holding has rolled out a premium loyalty program tier, 88 VIP, that offers exclusive benefits to members across the Alibaba ecosystem. Rewards cover commerce, entertainment, and local services.   The 88 VIP tier is the newest...Read More

Study Finds that Airline Loyalty Programs Should Be Less Confusing

  • August 17 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

J.D. Power, a data analytics company, has released a report on airline loyalty programs. The 2018 study ranks consumer satisfaction with six major airline loyalty programs. These include JetBlue Airways TruBlue, Southwest Airlines Rapid Rewards...Read More

Loyalty360 Reads: August 16th, 2018

  • August 16 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.Body Scanners Coming to LA Metro Millimeter wave scanners are coming to LA metro. We don’t know what that means either. However, we do know what they will be doing...Read More

How Comarch Views Cloud Solutions

  • August 16 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

Comarch is a provider of innovative IT solutions for multiple industries, including telecommunications, banking, financial & insurance companies, airlines, petrol stations, utilities, healthcare and SMEs. Comarch has 25 years of industry...Read More

Sprout Social Reveals Brands Should Invest in Transparency

  • August 16 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

 Sprout Social, a producer of social media platform management systems, has published the results of a survey of 1,000 U.S. consumers, which sought to understand respondents’ beliefs surrounding transparency.   The report...Read More

Loyalty360 Reads: August 15th, 2018

  • August 15 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyaltyCoworking Comes to Office Depot Residents of Los Gatos soon will have the ability to utilize Office Depot as a coworking space. The brand is piloting their new concept...Read More

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