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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Officials at Melissa Shoes know that customer experience and technology work hand in hand to promote brand loyalty.
Loyalty360 talked to Julian Trevino, Director of Retail & E-Commerce, U.S. & Caribbean, Melissa Shoes USA, to find out...Read More
Regions Bank is no stranger to accolades.
This week Regions Bank earning the top ranking for customer satisfaction in the 2017 American Customer Satisfaction Index Finance and Insurance Report.
With $123 billion in assets, Regions Financial...Read More
Omnichannel is the path to brand loyalty at Pier 1 Imports.
CEO Alasdair James, who assumed his post on May 1, is confident and focused on that approach, despite some disappointing results thus far in December.
“The first two weeks of...Read More
Founded in 1985, Pizza Boli’s has 79 locations in Maryland, Virginia, Washington, D.C., Pennsylvania, and New Jersey. It’s a very exciting time at Pizza Boli’s due to its new website and very new loyalty program called Boli&rsquo...Read More
As fiscal matters continue to permeate Sears Holdings Corporation−its third-quarter sales of $3.7 billion were significantly less than the $5 billion in the same period a year ago−company officials hope they can build on the success of...Read More
Customer reviews can play a major role in a loyalty marketer’s long-term engagement initiatives that can, ultimately, lead to brand loyalty.
But a new survey from Clutch shows that most online shoppers (81 percent) do not write reviews of...Read More
Innovation and Hilton Worldwide have become almost synonymous, with company officials always pushing the envelope when it comes to technological advancements that magnify the customer experience.
Keeping with that theme, Hilton announced plans to...Read More
For Home Depot CEO Craig Menear, it’s all about the customer experience.
Or, shall we say, the One Home Depot Experience.
“Our customers no longer think of us in terms of separate channels,” Menear said during the 2017 Investor...Read More
Many loyalty marketers believe that customer experience is the key differentiator that can raise the bar on their respective brands in the most compelling and successful way.
They are always on the lookout for better ways to enhance the customer...Read More
“Our wellness store format has resonated with customers as these stores continue to outperform the rest of the chain in terms of same-store front-end sales and script count,” Standley said at the time. “Our highly popular...Read More