CONTENT GALLERY

Popular OTT Platform to Become Mostly Original   New research by Parrot Analytics and Kagan, a media research group within S&P Global Market Intelligence, shows support for one of Netflix’s strategic goals: to have 50 percent of...Read More

Janrain is a Customer Identity and Access Management (CIAM) industry pioneer founded in 2002. The company, headquartered in Portland, leads the market with its innovations and global reach. Its core consumer identity platform, Janrain Identity...Read More

People love subscription-based loyalty programs. One need only look to the two most famous and successful examples—Amazon Prime and Netflix—for proof. Technical athletic apparel company Lululemon Athletica has decided to capitalize on...Read More

Movie Club Now Half a Million Strong   Cinemark’s loyalty program, Movie Club, has reached 500,000 members. This new total catches Cinemark up with its rival, AMC, whose loyalty program reached the half million mark in November. This...Read More

Customer loyalty has become a tech-centric field, marked by competitive innovation. In a world of data analytics and constantly changing platforms for digital outreach, you need to either get with new technology or stand aside.   All that...Read More

Kroger and Walgreens have announced two initiatives to build on the exploratory pilot the companies announced in October. The pilot combined Kroger’s food and grocery expertise with Walgreens’ expertise in pharmacy, health, and beauty....Read More

Priority Pass Launches New Offers. Lots of New Offers   Lounge and airport experience provider Priority Pass has introduced more than 800 new offers for members. Discounts are available on food, drink, shopping, and spa services in 146...Read More

Vision Critical provides a cloud-based customer intelligence platform that is designed to enable companies to build engaged customer communities. The vendor’s products include insight communities in which companies gain feedback from their...Read More

The Expedia Partner Conference, hosted by the Expedia Group in Las Vegas, Nevada, from December 5th to December 7th, brought together executives in the hospitality, tech, and travel industries to discuss a variety of topics germane to customer...Read More

Marriott Rewards Offers Unique Rewards for Super Bowl LIII   Marriott International is offering its 120 million loyalty program members over 20 Super Bowl LIII and Pro Bowl 2019 experiences. Members can bid on these experiences at Marriott...Read More