Though its iconic name speaks to  an older technology, 1-800-Flowers.com is at the forefront of customer experience. Indeed, it’s .com suffix indicates that while...Read More

“People are used to having a close relationship with their physician,” says Alexandra Morehouse, CMO, Banner Health. “If you survey people, almost all of...Read More

“It’s definitely an exciting time,” says Marc Oshima, CMO and co-founder of AeroFarms. “We’re at a key inflection point not only with our...Read More

  General Electric, long famous as a maker of household appliance and electronics, is also just as well-known for being a manufacturer of jet engines, healthcare...Read More

In Part 1, Loyalty360 spoke with Nana Murugesan, VP/GM, Samsung about how that company has reshaped its loyalty and payment programs. In Part 2, we discover how Samsung is...Read More

Samsung Pay has shaken up the mobile payment space by not only tying into its own Samsung Rewards programs, but partner programs as well. Nana Murugesan, VP/GM, Samsung...Read More

Europeans have been flying cheaply for about 20 years. In the United States in 2006, Spirit Airlines decided to stop competing with the legacy carriers, and adopt an ultra...Read More

Sweet Spot is the Minnesota Twins loyalty program. Mike Clough, senior vice president of ticket sales and service for the Minnesota Twins, talks to Loyalty360 about discusses...Read More

Building on his experience in the floral industry, Tariq Farid launched Edible Arrangements in 1999. Today it is one of America’s top franchise companies. Mr. Farid...Read More

Partnering with brands like GAP, Lowe’s, PayPal, Cathay Pacific Airlines, and dozens more, Synchrony Financial, through its Retail Card division, offers credit card and...Read More