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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
As much as Mark Lohmann wants his Quiznos restaurant brand to be as hi-tech as his competitors, he still wants to ensure that customers with a question or a complaint can still dial them up instead of simply having to fill out an online form or...Read More
Mindi Bridges is the Chief Brand & Marketing Officer for VASA Fitness, which has 48 locations that serve over 400,000 members across Colorado, Utah, Kansas, Oklahoma, Arizona, and Indiana.
Loyalty360 CEO Mark Johnson spoke with Bridges about...Read More
With all that has happened in the world over the last 18 months, Mindi Bridges knows that getting to the gym and exercising isn’t just about building muscle and getting toned.
“We see wellness as both physical and mental health,&rdquo...Read More
Christy Johnson is Vice President of Branding at Certified Angus Beef, a group of family ranchers that offers the world’s first premium brand of beef.
Loyalty360 CEO Mark Johnson spoke with Johnson about Certified Angus Beef’s...Read More
Matt Moore is the Vice President of Digital and Loyalty at Tim Hortons, Canada’s largest restaurant chain operating in the quick-service industry serving over 5 million cups of coffee every day, with 80% of Canadians visiting one of nearly 4...Read More
Of all the numerous items that needed to be checked and re-checked before launching a loyalty program, the biggest one for Certified Angus Beef was getting the receipt scanning capabilities down pat.
With their product licensed to various sellers...Read More
When 80% of the country comes to your brand every month — as is the case for Tim Hortons in Canada — areas for improvement aren’t obvious.
“That means effectively all Canadians are coming,” says Matt Moore, Vice...Read More
Danika Brown is Director of Brand Marketing for Auntie Anne’s, which has more than 1,700 locations in 48 states and more than 25 countries.
The brand got its start in 1988 when Anne Beiler bought a stand in a Pennsylvania farmer's...Read More
Lindsey Roy is the Chief Marketing Officer at Hallmark, a $3.5 billion company that operates a diversified portfolio of businesses, including greeting cards, gift wrap, and related products, as well as the Crayola brand and three cable channels...Read More
Suffice to say, the year 2020 meant just about everyone needed to get a nice greeting card in the mail from a friend or family member from time to time.
At Hallmark, they ended up handing out over 7 million free cards over the last year or so in...Read More