DAILY NEWS

Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Reads: April 23, 2019

Customer Experience  REI Doubles Down on Rentals and Used Gear Sales In a play to attract millennial consumers, the outdoor retailer REI is...

Loyalty Today

Loyalty Today is your destination for daily insights from leading industry blogs. Hear from the best minds in the business and find content focusing on customer loyalty, engagement, CRM and more all in one place.

Three Reasons Why Marketers Should Be Using Advanced Analytics

Today, marketers are relying on analytics to aid and guide practically every decision they make. Implementing marketing analytics allows...

In-Depth Exclusives

Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Chipotle Launches Its First Loyalty Program

If there’s a brand that epitomizes the fast-casual restaurant vertical, it’s Chipotle Mexican Grill. After a decade-long fallow period...

Loyalty Management Online

Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

If You Only Remember One Thing – Test and Retest For Superior Customer Experience

Consumer expectations are higher than ever before, and the importance of a strong customer experience is morphing into a highly personalized...

Executive Perspective Reports

Executive Perspectives is Loyalty360's research series dedicated to finding the pulse of customer loyalty from those that are driving it. Featuring responses from interviews with executives from top brands across a variety of industries, Executive Perspectives provides members with exclusive insight from market leaders that can't be found anywhere else.

Case Studies

Developed from ideas shared at Loyalty360's annual conferences, these case studies represent best practices and industry advances from brands like Dunkin' Donuts and Regal Entertainment, written exclusively for members of Loyalty360.

RESEARCH AND REPORTS

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

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