Welcome to LOYALTY360

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from across industries under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty. As an association, our goal is arm our members with the insights, network and resources to advance their careers, build stronger brands and deepen relationships with their customers. We are here for our members and their brands as we work to transform the entire customer loyalty industry.

Join Loyalty360

Loyalty360 Members can access exclusive interviews, Analyst Reports, research, events, business development opportunities, and more.

Stay Up to Date

Sign up for our Loyalty360 email newsletter to keep up on our latest articles, research and reports, interviews, industry news, blogs, and events.

Member Event Calendar

Check out the Loyalty360 Member Event calendar for Digital Roundtables, Lunch and Learn Sessions, Loyalty University Workshops, and more.

IN-Depth Exclusives

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Caring for Communities: A Q&A with Publix on Prioritizing the Customer Experience
Caring for Communities: A Q&A with Publix on Prioritizing the Customer Experience
Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience
Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience
Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience
Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience
MORE MEMBER ONLY IN-DEPTH EXCLUSIVES
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RESOURCES

RESOURCES_analys_report
ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help Loyalty360 members navigate the plethora on technology and services providers in market today...
conferences
CONFERENCES
Learn more about Loyalty360's industry leading conferences, Loyalty Expo and Customer Expo - open to Loyalty360 members and non-members...
awards
AWARDS
We're proud to recognize all leading brands and suppliers through our two annual awards programs, the Loyalty360 Awards and Loyalty360 Customer Awards...
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RESEARCH AND REPORTS

Data and Privacy Report
RESEARCH AND REPORTS
Loyalty360 Brand Marketer Research: Impacts of Data and Privacy Regulations on Customer Loyalty
RESEARCH AND REPORTS
Brierley Loyalty Quotient (BLQ): Proprietary Methodology to Measure Loyalty
RESEARCH AND REPORTS
Brierley Loyalty Quotient (BLQ): Proprietary Methodology to Measure Loyalty
RESEARCH AND REPORTS
Tracking Convenience Report: From the Pump to the C-Store
RESEARCH AND REPORTS
Tracking Convenience Report: From the Pump to the C-Store
RESEARCH AND REPORTS
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Loyalty360 Members

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CONTENT GALLERY

View AllOPEN ACCESS TO THE WORLD
OF CUSTOMER LOYALTY

DAILY NEWS

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Loyalty360 Reads: Cathay Pacific Offers Co-Branded Credit Card in Canada, Vitality Bowls....
Loyalty360 Reads: Cathay Pacific Offers Co-Branded Credit Card in Canada, Vitality Bowls Relaunches Loyalty Program, Diamonds International® Releases Private Label Credit Card
Grubhub Customers Earn Fuel Discounts at Shell
Grubhub Customers Earn Fuel Discounts at Shell
Loyalty360 Reads: Taco Bell’s New SOS Kits, Chase Introduces Luxury Hotel Program for....
Loyalty360 Reads: Taco Bell’s New SOS Kits, Chase Introduces Luxury Hotel Program for Cardmembers, Rassmussen University Offers Grants to Best Buy Employees
Marriott Bonvoy Opens Kids’ Experience Centers at Resorts
Marriott Bonvoy Opens Kids’ Experience Centers at Resorts
Loyalty360 Reads: Expedia Expands Services in Europe, Circle K Loyalty Program Tops 8 Million....
Loyalty360 Reads: Expedia Expands Services in Europe, Circle K Loyalty Program Tops 8 Million Members, Unilever and Accenture Partner on AI Development
Alaska Airlines Acquires Hawaiian Airlines for $1.9 Billion
Alaska Airlines Acquires Hawaiian Airlines for $1.9 Billion
Loyalty Live: vPromos Q&A on Automating the Loyalty Experience
Loyalty Live: vPromos Q&A on Automating the Loyalty Experience
Loyalty360 Reads: John Deere Adds Equipment Software Updates to Mobile App, Safeway Partners....
Loyalty360 Reads: John Deere Adds Equipment Software Updates to Mobile App, Safeway Partners with YouTube Star Mr. Beast for Charity, Teriyaki Madness Offers Free Bowls For A Year
UK Regulators Review Grocery Loyalty Pricing
UK Regulators Review Grocery Loyalty Pricing
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Leaders in Customer Loyalty Podcast

 
 

Loyalty Today Blogs

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Beyond the Inbox: Create Customer Loyalty With Direct Mail Marketing
The Cookieless Future: Challenges and Opportunities
The Flywheel of Gamification, and why Kobie’s 3-Tiered Framework is the Momentum You Need
The 6-Step Checklist for Building Fashion Loyalty
The Future of Email Marketing: AI-Powered Content Creation for Retailers
The Impact of Gamification on Loyalty Strategies
Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest
Using Geofencing to Enhance Fashion Loyalty Programs
The Ultimate Holiday Print Guide: Boost Sales and Spread Festive Cheer
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WEBINARS

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Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Loyalty: Outcome or Enabler?
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape
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RESOURCES

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analystreport
ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help brands and marketers navigate the plethora...
ANALYST REPORTS
conferences
CONFERENCES
Loyalty360 conferences provide an opportunity for leading brands and suppliers across industries...
CONFERENCES
awards
AWARDS
Loyalty360 awards are presented annually during our spring and fall conferences...
AWARDS
MORE RESOURCES
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Cutting-Edge Insights, Exclusive Coverage, Unique Perspectives

Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

Online

Loyalty Management Online is a monthly online publication, featuring the best articles from Loyalty360 brand interviews and contributed member content

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Print

Our Loyalty Management Print Magazine is released quarterly to Loyalty360 Members & Loyalty Management Magazine subscribers

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Featured Columnist

The Loyalty Management Magazine Featured Columnist section includes the top thought leadership pieces from a select group of Loyalty360 members

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