Welcome to LOYALTY360

Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from across industries under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty. As an association, our goal is arm our members with the insights, network and resources to advance their careers, build stronger brands and deepen relationships with their customers. We are here for our members and their brands as we work to transform the entire customer loyalty industry.

Join Loyalty360

Loyalty360 Members can access exclusive interviews, Analyst Reports, research, events, business development opportunities, and more.

Stay Up to Date

Sign up for our Loyalty360 email newsletter to keep up on our latest articles, research and reports, interviews, industry news, blogs, and events.

Member Event Calendar

Check out the Loyalty360 Member Event calendar for Digital Roundtables, Lunch and Learn Sessions, Loyalty University Workshops, and more.

IN-Depth Exclusives

View All
BWH Hotels: A Focus on Personal Service Builds Strong Customer Loyalty
BWH Hotels: A Focus on Personal Service Builds Strong Customer Loyalty
Bringing Personalization to Sleep Health: A Q&A with Sleep Number on Integrating Technology and Leveraging Customer Data
Bringing Personalization to Sleep Health: A Q&A with Sleep Number on Integrating Technology and Leveraging Customer Data
Fueling a Rewarding Experience: A Q&A with Parkland on Building a Customer Loyalty Program and Delivering Early Rewards (Interview Part Two)
Fueling a Rewarding Experience: A Q&A with Parkland on Building a Customer Loyalty Program and Delivering Early Rewards (Interview Part Two)
MORE MEMBER ONLY IN-DEPTH EXCLUSIVES
Jan Magazine Ad

RESOURCES

RESOURCES_analys_report
ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help Loyalty360 members navigate the plethora on technology and services providers in market today...
conferences
CONFERENCES
Learn more about Loyalty360's industry leading conferences, Loyalty Expo and Customer Expo - open to Loyalty360 members and non-members...
awards
AWARDS
We're proud to recognize all leading brands and suppliers through our two annual awards programs, the Loyalty360 Awards and Loyalty360 Customer Awards...
MORE RESOURCES

RESEARCH AND REPORTS

Data and Privacy Report
RESEARCH AND REPORTS
Loyalty360 Brand Marketer Research: Impacts of Data and Privacy Regulations on Customer Loyalty
RESEARCH AND REPORTS
The Ultimate Guide to B2B Promotions and Loyalty Programs
RESEARCH AND REPORTS
The Ultimate Guide to B2B Promotions and Loyalty Programs
RESEARCH AND REPORTS
Driving Engagement From Convenience Retail Loyalty Programs
RESEARCH AND REPORTS
Driving Engagement From Convenience Retail Loyalty Programs
RESEARCH AND REPORTS
MORE RESEARCH AND REPORTS

Loyalty360 Members

MORE MEMBERS
Jan Magazine Ad

CONTENT GALLERY

View AllOPEN ACCESS TO THE WORLD
OF CUSTOMER LOYALTY

DAILY NEWS

View All
Loyalty360 Reads: Gen Z Believes AI Can Improve Online Shopping, Fuzzy’s Taco Bar Celebrates....
Loyalty360 Reads: Gen Z Believes AI Can Improve Online Shopping, Fuzzy’s Taco Bar Celebrates National Taco Day with Free Tacos for Loyalty Members, White Castle Now Delivers Via Brand App
Panera Bread Introduces One-Swipe Ordering on Panera App, Focusing on Customer Experience
Panera Bread Introduces One-Swipe Ordering on Panera App, Focusing on Customer Experience
Loyalty360 Reads: Sprouts Farmers Markets to Add 40 Stores and a New Loyalty Program, Cousins....
Loyalty360 Reads: Sprouts Farmers Markets to Add 40 Stores and a New Loyalty Program, Cousins Subs Offer Packers Sweepstakes, Casey’s and Gatorade Give to Local Athletes
Cracker Barrel Launches New Rewards Program
Cracker Barrel Launches New Rewards Program
LAFC Launches New Loyalty Program
LAFC Launches New Loyalty Program
Loyalty360 Reads: Scene+ Members Can Save at IGA, Mastercard SpendingPulse Predicts 3.7....
Loyalty360 Reads: Scene+ Members Can Save at IGA, Mastercard SpendingPulse Predicts 3.7% Spending Increase During the Holidays, Publix Supports Mobile Food Pantries in the Southeast
Loyalty360 Supplier Member Perspective: Tata Consultancy Services on Leveraging AI and Building....
Loyalty360 Supplier Member Perspective: Tata Consultancy Services on Leveraging AI and Building Lasting Customer Loyalty
DoorDash Expands Grocery Store Selection with New Partnerships, Expanding Beyond Restaurants
DoorDash Expands Grocery Store Selection with New Partnerships, Expanding Beyond Restaurants
Loyalty360 Reads: Sony Earned $27 Billion in Revenue Last Year, Mejuri Loyalty Program Offers....
Loyalty360 Reads: Sony Earned $27 Billion in Revenue Last Year, Mejuri Loyalty Program Offers New Benefits, and Gopuff Offers 50% Off Subscription for College Students
VIEW MORE

Leaders in Customer Loyalty Podcast

 
 

Loyalty Today Blogs

View All
Dynamic Personalization – Actionize Data to Improve the Value of Your Customer Relationships
More than Fun and Games
Why Loyalty Programs Often Fall Short
Creating Customer Service in a Digital Realm: E-Commerce Loyalty Solutions
Winning Loyalty Strategies: Immediate Value – Consumers are Demanding More Instant Value from Loyalty Programs
Sizzling Summer Sales: Maximizing ROI with Direct Mail Analytics
Gen Z and the Attention Economy
What is Customer Loyalty? Your Ultimate Guide to Success in 2023
Guarding the Gateway: AI’s Role in Detecting Loyalty Program Fraud
VIEW MORE

WEBINARS

View All
Boosting Your Customer Data Strategy: How to Use Loyalty Data in a Cookieless Future
Loyalty: Outcome or Enabler?
Reimagining Loyalty: How to Create Relevancy in an Evolving Consumer Landscape
VIEW MORE

RESOURCES

View All
analystreport
ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help brands and marketers navigate the plethora...
ANALYST REPORTS
conferences
CONFERENCES
Loyalty360 conferences provide an opportunity for leading brands and suppliers across industries...
CONFERENCES
awards
AWARDS
Loyalty360 awards are presented annually during our spring and fall conferences...
AWARDS
MORE RESOURCES
loyalty-mgmt-logo

Cutting-Edge Insights, Exclusive Coverage, Unique Perspectives

Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

Online

Loyalty Management Online is a monthly online publication, featuring the best articles from Loyalty360 brand interviews and contributed member content

VIEW MORE

Print

Our Loyalty Management Print Magazine is released quarterly to Loyalty360 Members & Loyalty Management Magazine subscribers

VIEW MORE

Featured Columnist

The Loyalty Management Magazine Featured Columnist section includes the top thought leadership pieces from a select group of Loyalty360 members

VIEW MORE