About Loyalty360

Loyalty360 is the association for customer loyalty. We arm our members with the insights, reports, and peer network to drive successful customer loyalty strategies.

Join Loyalty360

Loyalty360 Members can access exclusive interviews, Analyst Reports, research, events, business development opportunities, and more.

Stay Up to Date

Sign up for our Loyalty360 email newsletter to keep up on our latest articles, research and reports, interviews, industry news, blogs, and events.

Member Event Calendar

Check out the Loyalty360 Member Event calendar for Digital Roundtables, Lunch and Learn Sessions, Loyalty University Workshops, and more.

IN-Depth Exclusives

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Using Customer Data to Inform Loyalty Strategy: A Q&A with Kampgrounds of America
Using Customer Data to Inform Loyalty Strategy: A Q&A with Kampgrounds of America
Know Your Customers: How Yesway Creates Meaningful Value through First-Party Data
Know Your Customers: How Yesway Creates Meaningful Value through First-Party Data
Adjusting to Customer and Market Changes: The Impact of Customer Data on Customer Loyalty Strategies
Adjusting to Customer and Market Changes: The Impact of Customer Data on Customer Loyalty Strategies
MORE MEMBER ONLY IN-DEPTH EXCLUSIVES
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RESOURCES

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ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help Loyalty360 members navigate the plethora on technology and services providers in market today...
conferences
CONFERENCES
Learn more about Loyalty360's industry leading conferences, Loyalty Expo and Customer Expo - open to Loyalty360 members and non-members...
awards
AWARDS
We're proud to recognize all leading brands and suppliers through our two annual awards programs, the Loyalty360 Awards and Loyalty360 Customer Awards...
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RESEARCH AND REPORTS

2023 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports 
RESEARCH AND REPORTS
2023 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports 
RESEARCH AND REPORTS
Connecting with Customer Emotions: ICF Next’s Insights into Customer Engagement through Shared Values and Beliefs
RESEARCH AND REPORTS
Connecting with Customer Emotions: ICF Next’s Insights into Customer Engagement through Shared Values and Beliefs
RESEARCH AND REPORTS
Delivering Personalized Customer Experiences with AI: Comarch’s Insight into Technology Integration
RESEARCH AND REPORTS
Delivering Personalized Customer Experiences with AI: Comarch’s Insight into Technology Integration
RESEARCH AND REPORTS
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Loyalty360 Members

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CONTENT GALLERY

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OF CUSTOMER LOYALTY

DAILY NEWS

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Loyalty Reads: Foot Locker Announces Growth Plan, Turkish Airlines Opens New Lounge at JFK, and....
Loyalty Reads: Foot Locker Announces Growth Plan, Turkish Airlines Opens New Lounge at JFK, and More
Salesforce and Polygon Partner on NFT Loyalty Program
Salesforce and Polygon Partner on NFT Loyalty Program
Ulta Beauty at the 2023 Loyalty Expo: How to Develop Successful Loyalty Partnerships
Ulta Beauty at the 2023 Loyalty Expo: How to Develop Successful Loyalty Partnerships
Subway Relaunches Footlong Pass
Subway Relaunches Footlong Pass
Loyalty Reads: Denny’s Uses AR to Launch New Menu, Stella Artois Shifts Brand to Casual Dining....
Loyalty Reads: Denny’s Uses AR to Launch New Menu, Stella Artois Shifts Brand to Casual Dining, and More
Loyalty Reads: 7-Eleven Launches EV Charging Network, Dynamic Yield Introduces Mastercard....
Loyalty Reads: 7-Eleven Launches EV Charging Network, Dynamic Yield Introduces Mastercard-Powered Personalization, and More
BMO Financial Group Announces Air Miles Loyalty Rewards Program Acquisition
BMO Financial Group Announces Air Miles Loyalty Rewards Program Acquisition
Loyalty Reads: Rewards Canada Announces Top 5 Travel Rewards Points Currencies, Salesforce....
Loyalty Reads: Rewards Canada Announces Top 5 Travel Rewards Points Currencies, Salesforce Launches Platform to Create NFT Loyalty Programs, and More
Chick-fil-A Plans International Expansion
Chick-fil-A Plans International Expansion
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Leaders in Customer Loyalty Podcast

 
 

Loyalty Today Blogs

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Marketers Say: Owned Channels + Loyalty Will Help Them Through The Recession
How to Choose the Right Loyalty Platform for Your Business
Finding Your Brand Soulmate
How The Lottery Industry Can Drive More Player Engagement
Use Gamification Progress Bars to Drive Customer Engagement
Direct Mail: Higher Response Rates and Customer Engagement!
Why Companies Need To Use An Expert For Customer Analytics
Enabling a Meaningful Customer Experience Through Pay with Points
AI and the Impact on the Loyalty Industry
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WEBINARS

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Elevating the Role of Gift Cards to Build Customer Engagement & Loyalty
Gen Z Transforms Brand Loyalty
Finding the Right Technology Partner for Your Loyalty Program
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Industry News

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Allbirds creates zero-carbon shoe
Mar 22, 2023
Walmart ramps up CTV ambitions with Innovid
Mar 22, 2023
Coke asks consumers to generate art with new AI platform
Mar 22, 2023
Uncle Sharkii Poke Bar Announces Partnership with Hawaiian Airlines
Mar 22, 2023
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RESOURCES

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ANALYST REPORTS
Loyalty360's Analyst Reports are designed to help brands and marketers navigate the plethora...
ANALYST REPORTS
conferences
CONFERENCES
Loyalty360 conferences provide an opportunity for leading brands and suppliers across industries...
CONFERENCES
awards
AWARDS
Loyalty360 awards are presented annually during our spring and fall conferences...
AWARDS
MORE RESOURCES
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Cutting-Edge Insights, Exclusive Coverage, Unique Perspectives

Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

Online

Loyalty Management Online is a monthly online publication, featuring the best articles from Loyalty360 brand interviews and contributed member content

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Print

Our Loyalty Management Print Magazine is released quarterly to Loyalty360 Members & Loyalty Management Magazine subscribers

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Featured Columnist

The Loyalty Management Magazine Featured Columnist section includes the top thought leadership pieces from a select group of Loyalty360 members

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