Senior Director, Strategic Partnership Development

Wyndham Hotels & Resorts
Parsippany, NJ
The Senior Director, Strategic Partnership Development will lead new and existing earn, redeem, and member benefits partnerships, as well as marketing sponsorships for the company’s award-winning Wyndham Rewards® loyalty program. In this role, the candidate will be responsible for new partner development, current partner management, P&L management, and people leadership to better serve the needs of our 97+ million members. The candidate will build relationships with key internal and external stakeholders, manage partnership marketing, and prioritize the biggest opportunities for new and existing partnerships. The candidate will be part of a dynamic Partnerships team with exposure to the broader Loyalty and Marketing organizations.
 

What you'll do

  • Drive development for new partners, including opportunity assessment, contract negotiations, implementation, and go-to-market strategy. 
  • Manage senior relationships with partners and lead team of partnership marketers.
  • Develop partner strategy, prioritize internal and external requests, and deliver regular business reviews.
  • Lead cross-functional teams to deliver partner-specific and portfolio-wide initiatives and special projects. 
  • Partner with VP leader and Finance/Analytics teams to manage P&L and understand key metrics and drivers.
Jan 27, 2023

Corporate Social Media Senior Manager

Amtrak
Washington, District of Columbia

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
Amtrak is seeking a Corporate Social Media Senior Manager to join the company’s Corporate Communications team. This position will be responsible for creating public relations campaigns on corporate initiatives, specifically for social media, and establishing and executing the overall content strategy and editorial calendar for Amtrak’s Executive Leadership Team’s social media activity. This position is part of Amtrak’s Public Relations team and will guide content that will proactively advance Amtrak’s corporate goals, business priorities, and goodwill among key internal and external stakeholders.

 

 

ESSENTIAL FUNCTIONS:

  • Create public relations campaigns of corporate initiatives for use on Amtrak’s social channels.
  • Design a holistic social media strategy for the organization’s executives, considering the needs and goals of the different business units and key stakeholders.
  • Elevate executive’s social media presence across the right/best channels to build connections with our existing audience, customers, stakeholders, future employees, etc.
  • Analyze/research social media trends; respond to changes relevant to the organization’s strategic plan.
  • Collaborate and provide expert guidance to the social media and human resources team to generate content and establish executive social media calendars, ensuring content complements each other.
  • Generate, edit, plan, publish and share engaging content regularly, including creating and curating stories, photos/images, video clips, graphics, and more.
  • Work with the creative team to ensure all content is engaging, impactful, on brand, and of the highest quality.
  • Set objectives and report on social media analytics, Return on Investment (ROI), analyze engagement data, and set key performance indicators.
  • Regularly meets with key leadership or executive leadership (i.e., stakeholders) to make content recommendations, understand strategic direction and seek social integration opportunities
  • Monitor and manage social channel messages during crisis situations
  • Identifies opportunities for Amtrak to leverage social media trends and engage with brands/influencers to reach new audiences. 
  • Assists with other duties as assigned.
Jan 27, 2023

Senior Analyst, Global Brand Marketing

Hilton Hotels & Resorts
McLean, VA
Jan 27, 2023

Complex Marketing Manager

Hilton Hotels & Resorts
Chicago, IL
 
Jan 27, 2023

Director, Product Management T&E cards

Mastercard
New York, USA
Overview

Mastercard Travel and Expense (T&E) corporate cards enable corporations and business travelers to pay business trips within the corporation ecosystems. T&E corporate cards simplify the overall business travel experience enabling centralized payment anywhere, offering card holder services, facilitating expense management and reporting for the corporate accounting teams. T&E cards are massively used across the world for +60% of total business travel spend

The T&E corporate card Director is responsible for delivering best-in-class T&E card services and value proposition to meet the needs of corporate travelers and corporation buyers (i.e. travel managers, accounting teams, procurement teams) as well as T&E partners and fintech partners.

The T&E team is looking for an individual who will be the lead of the T&E card products including card-holder services and value-added corporation services. The Director job mission includes shaping and leading a new vision for T&E card service aligned with new market dynamics and customer expectations. The Director will ensure that stakeholders from the regions, from other product teams such as Smart Data and In-Control platforms and from D&S are unified for the product’s vision and will collaborate with their product

Your primary competencies include concept ideation and solution design, defining and managing the customer journey, hypothesis testing through prototypes, feature articulation and user flows, interaction design, and optimizing the in-production experience.
Jan 20, 2023

Analyst II - Casino Marketing - Corporate (Las Vegas)

Caesar's Entertainment
Las Vegas, NV

JOB SUMMARY:

The Analyst II role supports the Caesars Entertainment ‘Strategic Analytics’ department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner focusing on VIP (Casino) Marketing/Operations, but for all operational areas including Gaming, Marketing, and Hospitality (Hotel/ Food & Beverage/Retail/Conventions)

KEY JOB FUNCTIONS:

  • Interact with Senior leaders in Analytics to develop and refine requests for analyses. Identify potential business opportunities and discuss related analyses with Analytics leadership 
  • Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service – e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization
  • Distill vast datasets into actionable insights and recommendations that guide decisions and strategies. Develop presentation materials and assume an increased role in communicating analysis findings clearly and concisely to senior management, in both verbal and written formats. Assist Analyst I team members in structuring and executing their analytics and in developing presentation materials
  • Play an active role in the development, implementation and evaluation of strategic projects
  • Develop and support reporting for operating departments across the enterprise to provide senior leaders visibility into trends and business performance drivers
  • Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools. Capable of working in both Microsoft Excel and PowerPoint
  • Propose and implement improvements to processes and reports
  • Contribute to projects that require input from other Analytics team members
  • Help to train and on-board new team members in technical skills, tools & processes
Jan 20, 2023

Director of Loyalty and Customer Engagement - Marketing

Enterprise Holdings
St. Louis, MO

Overview

Enterprise Holdings is a global leader in mobility with large portfolio of brands, products and services across 100+ countries that is on the cusp of transformation to write the next chapter in a history of industry leadership and amazing growth. As part of this journey, we are seeking an experienced leader who has guided large companies through a loyalty evolution.

 

The Director of Loyalty and Customer Engagement leads a team that owns, expands and evolves what loyalty means for the leader in mobility, unlocking customer potential, deepening engagement and maximizing impact for customers and the company globally. This leader is responsible for the strategy, evolution and implementation of the company's global loyalty approach, leveraging best-in-class technology and data platforms. The Director of Global Loyalty and Customer Engagement partners closely globally and cross-functionally with customer experience, brand, content, insights, digital, e-commerce, operations, among many others. This position builds actionable strategies and roadmap from company and marketing goals; and build and inspire teams and partners to achieve exceptional performance.

 

Enterprise offers an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, paid time off, and organizational growth potential.

 

Company Overview
Enterprise Holdings Inc. and its affiliate Enterprise Fleet Management together offer a total transportation solution. Combined, these businesses – which include extensive car rental and carsharing services, truck rental, corporate fleet management and retail car sales – accounted for nearly $23.9 billion in revenue and operated more than 1.85 million vehicles in fiscal year 2021.


Enterprise Holdings – through its integrated global network of independent regional subsidiaries and franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands at nearly 10,000 fully staffed neighborhood and airport locations in more than 90 countries and territories throughout the world.

 

This position is located at our Corporate Headquarters in Clayton, MO, with a hybrid schedule available.

Responsibilities

  • Lead global loyalty vision, membership, partnership, roadmap and plan, including data gathering and analysis, customer database understanding, segmentation, and implementation, enabling technology platforms.
  • Drives loyalty program expansion strategy, building business case models to support.
  • Partner globally and with cross-functional partners to integrate the loyalty and customer journey with customer experience, brand experience and digital user experience.
  • Drive the holistic loyalty and customer data strategy, analytics, and test approach.
  • Oversee the development, implementation, and advocation of global loyalty customer segmentation and acquisition strategy, as well as measurement KPI approach.
  • In partnership, build a loyalty tech stack roadmap, to automation and continuous intelligence.
  • Lead and partner with agencies and vendors on loyalty strategy and experience.
  • Keep current with emerging loyalty technologies and trends.
  • Other responsibilities as assigned.

Equal Opportunity Employer/Disability/Veterans

Jan 20, 2023

Associate Manager-Marketing Media & Analytics (Open to Remote)

Cracker Barrel
Lebanon, TN

Overview

Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the food on the table, we welcome you home!

If you have a passion for marketing and data analytics, we have the opportunity for you!
The Media & Analytics Associate Manager who will be responsible for building and maintaining marketing dashboards, supporting technical media builds, and partnering with internal teams and external partners on reporting and analytics. To be successful, you should have strong experience and technical skills in media (traditional and digital), a drive for accuracy and improvement, be able to analyze data and present actionable insights to various audiences and work well in a team environment.

Responsibility

Marketing Report and Dashboard Builds• Connect data flows, build, and maintain standardized reports, marketing dashboards and data visualizations that take into consideration the audience.
• Identify and resolve technical data issues.
• Manage, review, and validate data with database vendors; oversee file transfers between first and 3rd party vendors.
• Lead media mix analysis quarterly updates and support in building planning scenarios
• Ensure all work and procedures follow the most up to date company code of conduct and data management principles.
• Ensure team is following best data practices around naming and taxonomy.

 

Insights Delivery and Tests Builds

• Partner with core media team, cross-functional teams, agencies, and vendors to analyze multiple channel data and deliver insights that drive business growth.
• Participate in marketing metrics meetings reviewing key data and trends and providing input on optimizations and next steps.
• Prepare standard and ad hoc analyzes and reporting to business departments and management.
• Partner with finance, business strategy, agency partners and media buyers to strategize test designs (A/B, split, hold out, etc.), gain buy-in, execute, and analyze to drive marketing learnings and continuous improvements.

 

Delivery Service Provide Channel Support

• Work with Media Director manage Third Party Delivery Service Provider (DSP) marketing program (ex. DoorDash, UberEats). This will include annual media planning, budget management, reporting and analytics, and partner relationship management.

Jan 20, 2023

Senior Analyst - Digital Marketing

Caesar's Entertainment
Las Vegas, NV

JOB SUMMARY:

Caesars Digital represents online businesses spanning casino, poker, and sports betting across a variety of brands. A  Senior Analyst for the Sportsbook Marketing Analytics in the Strategic Analytics team will partner with Caesars Sportsbook marketing leadership to drive customer acquisition, analyze offer performance, identify industry and region-specific trends, segment Caesars’ customer database, and perform ad-hoc analysis in support of business operations. The ideal candidate will help identify opportunities to grow these business units and work with clients to implement findings and best practices. Your focus will be on two fronts:

  1. Drive performance of the Analytics team; support the Sportsbook team in making strong, data-driven decisions
  2. Interpret business performance and recommend changes to strategy, partnering with Sportsbook marketing leaders to grow customer database and drive profitability

This is a highly supportive role and relationship building is a key component to success. A strong candidate should be highly analytical and a strong communicator. A degree of technical expertise (SQL, Excel, Tableau, BigQuery) will enable you to spearhead the automation and continuation of existing processes, while ensuring the highest possible efficiency. Strong presentation skills, an aptitude for condensing large amounts of data into a meaningful story, and the ability to share insights & recommendations to influence decision making at the highest level of the organization are critical to success.

KEY JOB FUNCTIONS:

  • Serve as support for sportsbook marketing teams for analysis of offer performance and customer behavior. Provide strategic insights, analyze standard reports, and conduct in-depth analysis to formulate insights into business performance. Partner with clients to develop robust testing plan and evaluate results. Communicate conclusions, implications, and recommendations in a concise fashion to relevant clients.
  • Partner with sportsbook leaders to provide analytic input to decisions and evaluation of business performance. Develop relationships to ensure an analytic approach is taken in evaluating strategic business decisions. Clearly communicate findings to key stakeholders and keep them informed of changes that may impact operations.
  • Must manage multiple projects and deadlines simultaneously, proactively identify opportunities to improve analysis, and maintain positive employee morale.  Allocate resources and prioritize projects to balance the support of broad initiatives, recurring reports and ad-hoc analysis.

REQUIRED QUALIFICATIONS

  • Expert quantitative and analytical skills with demonstrated success in analytic roles, including (but not exclusive to) financial analysis, direct marketing, consulting, IT, statistical analytics, forecasting techniques, marketing studies, and optimization analytics
  • Demonstrated success working with large data sets, developing tools for streamlined analysis, and creating reports that succinctly summarize complex concepts
  • Ability to communicate all analyses, findings, conclusions, and recommendations to relevant marketing and operations stakeholders across the enterprise; actively assist in the implementation of new initiatives
  • Experience with analytic tools and software such as SQL, SAS, Tableau, and Excel
  • Bachelor’s degree with 2+ years work experience
  • MBA or other advanced degree preferred
  • Must possess strong interpersonal, communication and consensus building skills; willingness to develop key relationships across the organization and present findings to department and other company leadership
  • Must be able to work in a deadline-oriented environment, ensuring decisions and management communication is occurring in a timely fashion
  • Must be able to manage competing tasks from multiple stakeholders and prioritize in accordance with strategic objectives for the organization.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Online gaming/sports industry experience strongly preferred but not required
Jan 13, 2023

Brand Marketing Manager: Premium Portfolio

Lenovo
Morrisville, NC

Description and Requirements

We are seeking a highly strategic, entrepreneurial, and collaborative individual who can lead, develop and execute the expansion and growth of Lenovo’s brand in North America (US & Canada). This leading role is focused on building the Consumer brand awareness and engagement for premium products and solutions including PC’s, Desktops and Visuals. You will work across our portfolio of premium products and solutions. You will be responsible for developing end-to-end integrated marketing campaigns & partnership in alignment with business and marketing goals and measurement. This is a cross-functional and collaborative position, working closely with the global business units, product marketing, e-commerce and sales teams and peer organizations within worldwide marketing.  

Lenovo is a leader in genuine innovation, dreaming up – and building up technology that inspires progress around the world. We’re looking for someone who can embody the Lenovo Culture and is not afraid to think deeply and boldly, take ownership and lead with integrity. 

Responsibilities: 

·        Develop and own the North America Premium Marketing integrated plans to achieve business goals with WW Marketing and NA category teams – including partnerships and activations 

·        Orchestrate & disseminate plans across cross-functional teams and platforms and lead them on oversee planning & performance and own day-to-day execution  

·        Gain alignment of GTM plan from key stakeholders both internally & externally. Act as an advocate for North America’s needs and priorities among global marketing teams to ensure campaigns resonate organically with target audiences in US & CAN.  

·        Establish and grow strategic partnerships in North America to drive awareness, engagement and loyalty.  

·        Establish benchmarks and KPIs to track, optimize campaign and brand effectiveness 

·        Collaborate with Alliance Partners and Marketing Operations team to ensure campaigns are compliant and work with evolving budgets & SOWs 

·        Other responsibilities include – should be a strategic business partner and own overall North America business segment, assisting and consulting on adhoc projects as the brand expert. Competitive reviews, market analysis, research, budget management & presentations as required  

Position Requirements: 

·        A min of 5+ years of marketing experience. At least 3 years of consumer brand experience and experience in technology, hardware devices is preferred.  

·        Experience launching and running brand end to end marketing campaigns for consumer brands is required.

·        Strong understanding of current marketing strategies, digital platforms, and trends. Experience building integrated go-to-marketing strategies, marketing campaigns, and managing strategic brand partnerships  

·        Strong analytical and quantitative capability to determine program effectiveness, ROI, etc. 

·        Strong project management skills - ability to handle and prioritize multiple projects simultaneously from end to end 

·    Experience with managing advertising, creative, social and media agencies.  

·    Strong leadership, teamwork, and interpersonal skills and the ability to deal with both internal and external customers 

Jan 13, 2023

Manager, Consulting

Kobie Marketing
St. Petersburg, FL

Who You Are and What You'll Do: 

In this role, you will provide Kobie Marketing’s internal and external clients with leading-edge loyalty consulting, strategy, and program design that maximize consumers’ emotional connection over their entire customer lifecycle and deliver enterprise value for our clients.  You will lead forward thinking strategy to better serve global customers and deliver optimized customer experiences.  You will be responsible for developing and implementing acquisition and engagement marketing strategies that grow loyalty globally.  Your ability to set a vision, use data to drive insight, provide actionable, measurable plans, and recommendations to be implemented in partnership with the client.  You are highly self-motivated, a storyteller, and a skilled problem-solver.   

What You’ll Do Day to Day: 

Primary Duties and Responsibilities: 

  • Deliver Loyalty Marketing Recommendations: Provide actionable recommendations that drive business objectives and grow emotional connection by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives 
  • Design and Activate Customer Experiences: Through primary research you build future state customer experiences with activation plans across channels.  Understanding of digital marketing execution to activate recommendations. 
  • Solution & Analyze: Synthesize research and data analysis into insights and recommendations to senior-level clients; Create briefs and playbooks that guide execution of CX, marcom, and technology and data delivery; Build hypothesis-based learning agendas that inform test-and-learn activities 
  • Drive flawless execution: Support our consultative process and help deliver Kobie’s suite of strategic services; Manage scope and deliverables for multiple projects and/or multiple clients while delivering on time and on budget 
  • Communicate compelling stories with data: Derive fact-based, defensible points of view that you can communicate effectively to internal and external stakeholders 
  • Provide thought leadership: Monitor and synthesize market research relative to our clients as well as industry best practices and emerging solutions that can be applied to our clients’ business; Create case studies and fact-based artifacts from your client work 
Jan 13, 2023

Marketing Senior Manager, Blockchain & Digital Assets

Deloitte
Available in 66 Locations

The Role

As part of the team, the Blockchain & Digital Assets, Marketing Senior Manager will work directly with business leaders to strategize, plan, develop and implement new marketing strategies and approaches and will drive engagement and business growth. In this role you will be charged to build a multi-faceted, integrated plan aligned to business goals, to help spark demand generation, that provides a clear return-on-investment. The ideal candidate for this role will be a creative, collaborative marketing and communications professional with experience in brand management, campaign design and execution, and measurement.  Additionally, the candidate must be comfortable leading new efforts without existing templates or processes to follow. The role will report to the Enterprise Marketing Excellence Leader.

 

What You’ll Do

As a marketing leader, you will:

  • Develop, maintain, and drive prioritization of all marketing and communications campaign activities for Blockchain & Digital Assets; plan and manage marketing budgets for campaigns and develop KPIs to assess campaign success
  • Cultivate and own strong relationships with third-party party organizations and/or associations, acting as marketing leader to support the development and execution of collaborative marketing efforts and campaigns
  • Set strategy and craft compelling strategic briefs (business case) for proposed marketing and communications campaigns
  • Maintain a collaborative, problem-solving working relationship with internal stakeholders
  • Engage our internal agency on the successful execution of campaigns; oversee the on-time and on-budget delivery of campaigns
  • Collaborate with other business and industry marketers to develop complementary brand strategies, amplify messages and maximize impact that will excite and engage our clients
  • Collaborate with PR to develop a related media strategy, including tier one targeting
  • Develop and deliver regular reporting on impact, success stories and ROI to leadership and other key stakeholders
  • Manage team members, focused on providing learning opportunities and career development opportunities as you partner to serve the business.
Jan 13, 2023

Manager, Product Management, Loyalty Solutions

Mastercard
Purchase, NY; London, UK; Miami, FL; Arlington, VA; Boston, MA

Job Title

Manager, Product Management, Loyalty Solutions Global Loyalty Solutions manages a wide range of Mastercard loyalty assets including the design, implementation and operations of cardholder loyalty programs, as well as cardholder promotions, benefits and insurance services. These loyalty solutions enable Issuers and/or Merchants to reward, protect and assist cardholders driving overall card usage, retention and brand preference. Our vision is to become the partner of choice for Issuers and Merchants leveraging our solutions to drive profitable consumer engagement and Mastercard preference.
In order to create exceptional cardholder experiences and drive value through differentiation, we are seeking a Manager, Mastercard Travel & Lifestyle Services Product Management. The successful candidate will support global product initiatives, including Travel and Concierge, to provide differentiated benefits/CX that grow cross-border transactions and drive high-ticket travel spend. The role is based in Purchase, NY.

Role:
• Provide daily management of Travel & Lifestyle Services vendor(s) to ensure delivery of world class service and content
• Manage the digital delivery platform, including technical issues and escalations including system monitoring and analysis, and performance tuning; troubleshooting, testing; and escalating issues to vendor
• Support the strategic road-map and regional pipeline for the Travel & Lifestyle program
• Identify and manage future platform development, global site development, and technology and content integrations.
• Support the development of new product and platform innovations, including establishing business requirements and operational and technical development
• Maintain and track KPIs and perform monthly analytics for reporting.
• Manage and maintain program budget and forecasts and monitor revenue projection goals.
• Partner with regional teams on end-to-end Travel & Lifestyle service delivery in line with best practices - including go-to-market for new issuers, countries, platforms and in-market plans and support for local and regional promotions
• Support market research efforts and opportunity assessments and apply findings to new products and services
• Support development of all global, marketing & communications and sales materials and best practices documents to support business growth and expansion



All About You

• The ideal candidate will have a minimum 5+ years of travel, loyalty or hospitality benefits and technical expertise and experience managing digital platforms
• Account management experience working with various leadership levels both internal and external
• Demonstrated ability to act with a persistent and relentless sense of urgency
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent verbal, and written communication skills with ability to effectively communicate to many audiences, from technical resources to client marketing leads
• Excellent listening and presentation skills
• Strong analytical thinking, problem solving and cross-functional team building skills
• Bachelor’s degree required
• Competency with Microsoft Office including Word, Excel, and PPT
• Some Travel Required
Jan 13, 2023

POD Marketing Specialist (Corporate)

Caesar's Entertainment
Las Vegas, NV

Job Summary:

The POD Marketing Specialist aka Strategic Marketing Specialist performs ongoing tasks to support the POD (Points of Distribution) team in developing and executing marketing strategies for a subset of grouped properties.

Key Job Functions:

  • Act as a project owner for assigned marketing jobs:
    • Manage project lifecycle from ideation to deployment in a timely manner
    • Initiate and expedite workflow process through Salesforce marketing process tool
    • Ensure expenses for the event are within budget and strategic initiatives
    • Set up guests’ criteria and offer values with manager/director guidance and can adjust templates based on their direction
    • Coordinate with on-site marketing team to track execution of marketing activities and ensuring all execution issues resolved
    • Tracking inputs and feedback from other marketing functions on calendar plans
    • Manage post event follow ups and reconcile expenses
    • Make improvements to templates and processes and creates tools in support of business needs
  • Complete execution details for assigned marketing jobs:
    • Develop event and offer details for assigned marketing jobs in conjunction with property partners and POD leadership
    • Source and submit purchase orders for gifts/ gift cards/ cars needed for event execution
    • Handle contracts with 3rd party vendors
    • Develop and maintain basic relationships with vendors essential to completing the jobs both internal and external
  • Manage communication messaging:
  • Work with peers within and across Pod teams to ensure collaboration and best practice sharing across Pods. Pod interfaces and interact with the following groups:
    • Enterprise wide Property Events Team
    • Direct Mail Teams
    • Audit
    • Analytics
    • Property Senior Marketing Leaders
    • External Vendor Groups
    • Internal Service Groups
    • Studio
    • Brand
  • All other duties as assigned
Jan 06, 2023

Manager, Strategic Partnerships

Wyndham Hotels & Resorts
Parsippany, NJ

The Role

The Manager, Strategic Partnerships will support and market earn and redeem partnerships for the company’s award-winning Wyndham Rewards loyalty program. In this role, the candidate will be responsible for partner management, marketing (including strategic planning and campaign development) and go-to-market strategy to raise awareness of the Wyndham Rewards program and engage 97+ million members. The candidate will build relationships with key internal and external stakeholders, identify and prioritize the biggest impact opportunities and collaborate across the organization to optimize new/existing partnerships. The candidate will be part of a dynamic Partnerships team with exposure to the broader Loyalty and Marketing organizations.

What you'll do

  • Day-to-day partner management of key Wyndham Rewards earn and redeem partners. Develop partner strategy, manage internal and external requests, and deliver regular business reviews.
  • Collaborate with internal and external partners to develop and execute multi-channel strategic marketing plans to drive member engagement, program awareness, revenue, and achieve other KPIs.
  • Oversee coordinated marketing efforts to support global partnership campaigns. 
  • Business development for new partnership initiatives, including opportunity assessment, contract negotiations, implementation and go-to-market strategy. 
  • Manage monthly invoicing, accrual and reconciliation process for key partners.
  • Develop and implement reporting to drive performance and prioritization.
Jan 06, 2023

Customer Communications Manager (NA Marketing, Customer Engagement)

US Bank
Atlanta, GA & Remote

Job Description

The Marketing Customer Communications Manager is an exceptionally great writer that executes written communication strategy to fulfill customer retention goals. This person knows how to build customer loyalty and position a company as a trusted advisor using multiple communication mediums. The ideal candidate has hands-on corporate experience working with cross-functional teams to execute editorial strategy and has a passion for innovation.

Jan 06, 2023

Manager Loyalty Analytics

7-Eleven
Irving, Texas and Enon, Ohio

Overview:

The Manager, Loyalty is dedicated to supporting the 7Rewards and Speedy Rewards program with a view to deliver superior customer experience, resulting in retention and advocacy of the program.  This individual will lead a team focused tracking, measuring, and improving the loyalty programs.  This person must be analytically driven with a focus on delivering recommendations that are data based.

 

Responsibilities:

  • Track loyalty KPI’s and identify opportunities for improvement
  • Partner with loyalty strategy and execution team to ensure consistent measurement and improvement of loyalty offerings
  • Understand business context and set up the right analytical frameworks.
  • Work with data engineering to get the right and timely data.
  • Mentor junior analysts and troubleshoot technical challenges.
  • Set goals for direct reports and manage performance accordingly.
  • Present analytical results to director plus team objectively.
Jan 06, 2023

Associate Manager, Owned Channel Marketing

Inspire
Atlanta, GA
The Associate Manager of Performance & Owned Channel Marketing is responsible for marketing campaign ideation, facilitation, and creation through both inbound and outbound owned channels across the Inspire Brands portfolio. This individual will share P&L responsibility for delivering incremental sales, visits, and customer LTV through all available owned channels. He/she/they will assist in the flighting and execution decisions of marketing campaigns and function as the integration point for the Brands to gather content as well as schedule and deploy personalized marketing programs within these channels. Working closely with the brands, Product Teams, CRM, IT, Analytics, Loyalty teams and each brand’s vendors, this individual will assist in gathering creative assets along the agreed upon SLA and provide to stakeholders against each brand’s flighting schedule.
Dec 23, 2022

Director, Marketing - Loyalty Analytics & Personalization

7-Eleven
Irving, TX and Enon, OH
Responsibilities

We are seeking a Director of Loyalty Analytics and Personalization. You and your team will help us understand our 7Rewards and Speedy Rewards customers. You will use this understanding to drive personalization, working with internal and external stakeholders to deliver the right message, to the right customer, in the right channel.  

 

You thrive working in a fast paced retail environment and thrive driving large-scale changes across your organization and influencing stakeholders. You are equally comfortable working with marketing, finance, IT, data and loyalty teams. This is a great opportunity for someone who can think strategically but also dive deep into data to identify untapped opportunities.

 

  • Track Loyalty KPIs and identify opportunities for improvement
  • Establish an overall personalization strategy for the entire business
  • Measure loyalty offer performance and incrementality
  • Partner with IT, Digital, CRM and Social teams Develop and implement a roadmap to 1:1 personalization across channels
  • Implement a continuous test and learn methodology on the route to 1:1 personalization
  • Work with non digital channels to build test & learn strategies to improve loyalty communications
  • Partner with Finance team to systematically measure return of loyalty investments
  • Create executive level summaries, progress updates and impact reports providing actionable insights on personalization and loyalty

Qualifications

• MBA Preferred

• Experience in retail, QSR, CPG and Franchise and/or DSD organization preferred.

• Proficiency and demonstrated results with loyalty analytics, mar-tech platforms and CRM/Loyalty Programs

• Able to create structure and process where it currently does not exist. Strong entrepreneurial acumen. Able to

• quickly assess an opportunity with incomplete data, frame a strategy, business case, and action plan; then drive

• a team to execute in market.

• Ability to lead cross-functional teams and deliver results

• Ability to balance multiple priorities and meet project deadlines

• Excellent oral and written communication skills; ability to lead presentations with executives

• Ability to lead and influence others

• Ability to solve problems both independently and as part of a team through a structured approach

• Personal integrity, humility, an appreciation for the power of true teamwork, and a sense of humor

• Self-starter personality who can operate with minimal supervision

Dec 16, 2022

Manager, Third-Party Loyalty Offer Management

Peapod Digital Labs
Carlisle, PA

What’s Our Dish
Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.

Browse The Aisles
The Manager I of CPG & Offer Strategy is responsible for managing the offer pool process from end to end, securing best in class offers, on budget & maximize sales. This role is responsible to partner cross-functionally throughout the organization, external partners, all 5 US brand teams & CPG vendors to assure best in class offer pool selection the drive sales for the business. 


Recipe for Success - What's “in store” for the role  

  • Responsible in managing and representing Loyalty within the Annual Ask process for offer pool securement from start to finish, successfully partnering cross-functionally to assure best in class offers are delivered to our customers.
  • Must work with each brand to understand their strategies to ensure the annual ask to the vendor partners will deliver on strategic needs. 
  • Creative in thinking out of the box on how we can service all brands to benefit from the offer pool/CPG vendors. 
  • Partner with our brands to develop insightful & actionable presentations to deliver to vendor partners on the benefits of participating in the loyalty program and help to finalize the commitments.
  • Work with personalization partner to ensure that commitments are being utilized as anticipated and discuss opportunities for course correction if needed. 
  • Partner with personalization vendor to develop reports that provide key metrics to vendor partners on the effectiveness of their offers in the loyalty program.
  • Work in concert with Brand Marketing team to identify and vet any proposed participating suppliers ensuring their market share and portfolio will drive strong relevancy and incremental sales
  • Work in concert with each brand’s shopper marketing team to procure and manage CPG funding support throughout the campaign lifecycles
  • Lead the budget management initiative with our 3rd party vendor ensuring proper spending throughout each campaign and on an annual basis
  • Lead the discussion with the supplier partners on the benefits of the including marketing to lead the building, development, and refinement of their CRM/Loyalty strategic marketing plans including collaboration with 3rd party support teams
  • Act as a subject matter expert, particularly to our supplier partners participation expectations, campaign performance and suggested changes to optimize funding
  • Lead contact and key support for participating supplier partners on campaign reporting through Apex including training, insights and ongoing support. 
  • Lead the effort to communize the supplier funding procurement process across all brands ensuring efficiency and optimization
  • Develop trusted, long-term relationships with key stakeholders within the Brand including Marketing, Finance, Operations, Strategy and the Commercial teams.
  • Collaborate and develop relationships with internal PDL teams (Solutions, Campaign Operations, Analytics, etc.), and partner to execute planned strategies and supply actionable insights.
  • Strong & simple story-telling with PowerPoint  
  • Knowledge of CPG funding and billing process
  • Experience in the Loyalty / CRM industry preferred; not required
  • Strong relationship and communication skills
  • Must be able to work effectively across multiple internal and external teams to get work done through others & influence to drive busines forward 
  • Decisive decision making yet thoughtful & methodical in the approach 
  • Excellent analytical, strategic & technical strategic thinking
  • Must be able to manage a high volume of work with strong prioritizatrion skills 
  • Ability to work in a dynamic work environment with shifting priorities
  • Ability to bring varied groups together to collaborate
  • Ability to influence without authority to inspire change
  • Able to make data-driven insights & decisions using reports


The Essentials In Your Cart - The required ingredients

  • Bachelor’s Degree required
  • 3-5+ years experience in CPG brand marketing and/or retail merchandising
  • 3-5+ years’ experience in data driven marketing – specifically digital loyalty strategy/CRM/ email / Online media
Dec 16, 2022

Senior Specialist, CRM & Loyalty Marketing

Chipotle
Newport Beach, California

WHAT YOU’LL DO

  • Works independently on a variety of CRM & Loyalty initiatives of moderately complex scope (E.g., End-to-end management of 90 segmented Extras campaigns per quarter across strategy approvals, partner briefings, and development/QA)
  • Important player on projects and has a contributory impact on team performance. (E.g., Lead team through monthly Guac Mode campaigns to drive incremental sales)
  • Interprets and explains information to cross-functional colleagues who are not familiar with the job area including operations of Chipotle Rewards and strategic development of promotional offers (E.g., Consults and delivers on promo code strategy for a variety of marketing activations across Social Media, Partnerships, Brand Activations and New Menu Item Launches)
  • Develops and presents CRM & Loyalty marketing initiatives to leadership at Director and VP level (E.g., Extras monthly campaign strategy, Loyalty offer briefings)
  • Independently manages ongoing communication with agency and tech partners including GALE, SessionM, Sparkfly. Runs weekly and biweekly status meetings with partners to discuss project schedules and campaign briefings.
  • Maintains key cross-functional relationships to show accountability for various tasks and projects with Ops, Accounting, Legal, Digital Commerce, Marketing Analytics, BI, Customer Care, Social & Brand Marketing.
Dec 09, 2022

Lifecycle Marketing Manager

Floor & Decor
Atlanta, GA

Purpose: 

As a critical role in our growth, the Lifecycle Marketing Manager will execute our lifecycle marketing communication program including email, text/SMS, app and web messaging. You will be responsible for the 1-to-1 (one-to-one) messaging program throughout the customer experience, including both marketing and transactional elements. You will bring our connected customer vision to light by leading and executing 1-to-1 communications (email, text/SMS, app, and web), including envisioning and executing segmentation/personalization and developing and executing a robust testing and optimization cycle to drive incremental business impact.

Dec 02, 2022

Assistant Marketing Manager, Retention Marketing

Sephora
Remote, CA, US
  • Build and refine event-based triggers and transactional campaigns, supporting both online & in store.
  • Manage end-to-end campaign development, partnering with CRM, C&C, Product, Analytics, Development, and third-party vendors.
  • Collaborate with the CRM and Campaign & Content teams to develop client-centric automated campaigns across the entire customer funnel, representing and advocating for the email program’s health and best practices.
  • Work with third-party vendors with strong understanding of the product features and ability to communicate their capabilities and limitations to cross-functional partners.
  • Utilize strong understanding of data, tables, and APIs to build dynamic email templates.
  • Review campaign creative and route internally to ensure business objectives are met.
  • Collaborate cross-functionally to drive tactical execution for go-to-market campaigns, improving upon operational processes as needed. 
  • QA all campaigns to ensure accurate and error-free execution of links and targeting rules.
  • Monitor and report on performance of trigger and transactional programs on a monthly basis, identifying key wins and future recommendations.
  • Be attuned to the competitive marketplace to ensure best-in-class programs and execution.
  • Responsible for delivering on the best client experience and wearing your client centric hat.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

 

We’re excited about you if you have:

  • 3+ years planning and developing automated email campaigns.
  • Analytical and data-driven with experience tracking performance and optimizing metrics to hit sales goals.
  • Hands on experience working with different data sets and understanding of data infrastructure.
  • Self-motivated with an ability to prioritize and manage several projects simultaneously.
  • Knowledge and experience with HTML and content management tools.
  • Ability to work extremely well across functions, successfully bringing people together toward common goals and to consensus.
  • High attention to detail with excellent organizational and project management skills.
  • Experience with A/B, test and control, holdouts, and multivariate experiments.
Nov 11, 2022

Director, Marketing - Loyalty Analytics & Personalization

7-Eleven
Irving, TX
Responsibilities:

We are seeking a Director of Loyalty Analytics and Personalization. You and your team will help us understand our 7Rewards and Speedy Rewards customers. You will use this understanding to drive personalization, working with internal and external stakeholders to deliver the right message, to the right customer, in the right channel.  

You thrive working in a fast paced retail environment and thrive driving large-scale changes across your organization and influencing stakeholders. You are equally comfortable working with marketing, finance, IT, data and loyalty teams. This is a great opportunity for someone who can think strategically but also dive deep into data to identify untapped opportunities.

  • Track Loyalty KPIs and identify opportunities for improvement
  • Establish an overall personalization strategy for the entire business
  • Measure loyalty offer performance and incrementality
  • Partner with IT, Digital, CRM and Social teams Develop and implement a roadmap to 1:1 personalization across channels
  • Implement a continuous test and learn methodology on the route to 1:1 personalization
  • Work with non digital channels to build test & learn strategies to improve loyalty communications
  • Partner with Finance team to systematically measure return of loyalty investments
  • Create executive level summaries, progress updates and impact reports providing actionable insights on personalization and loyalty
Nov 11, 2022

Strategy Manager-Consulting (US Remote Available)

Brierley
Frisco, TX

SUMMARY:

Brierley is seeking a loyalty strategy and customer experience specialist to join our growing Strategy team.  Individuals on this team are expected to be comfortable working as part of the Client Services team responsible for knowing / reporting on the client’s business, anticipating / recommending program / platform optimization, ensuring exemplary delivery, and creating high client satisfaction.  The ideal candidate will demonstrate a:

  1. talent for program optimization / improvement, blending traditional loyalty mechanics with creative and innovative customer experiences;
  2. passion for solving difficult business problems using qualitative and quantitative data-driven methods; and
  3. keen interest in communicating and selling complex program evolution and improvements in a clear, precise, and actionable manner;
  4. desire to integrate into the client’s ecosystem, to’ fret’ or ‘revel’ in their weekly comps, and to establish and maintain relationships with individuals at all levels of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITES:

  • Work as part of a team to understand the impact of the client’s programs on their business, align with the client on key strategies and markets, and ‘sell in’ optimization and evolution that nurtures loyalty and customer experiences;
  • Work closely within a cross-functional environment that includes internal stakeholders (Consumer Insights leadership, Strategy, Campaign Management, Project Management and Account Management functions) as well as external clients/stakeholders;
  • Develop innovative & practical solutions that reflect our three core pillars of program design: (1) compelling value proposition; (2) enhanced Member experiences; (3) emotional loyalty and engagement;
  • Answer business questions by using appropriate techniques with available data;
  • Interpret the results of analyses and communicate findings to internal and external stakeholders;
  • Develop ‘best practices’ for answering frequently raised business questions and work within the team to productize or streamline these to gain economies of scale;
  • Ensure the entire cross-functional team strives for ‘right-first-time’ implementation, campaign execution, and deployments
  • Travel to client sites for stakeholder meetings and collaboration as needed.
Nov 10, 2022

Senior Specialist, CRM & Loyalty Marketing

Chipotle
California - Newport Beach

WHAT YOU’LL DO

  • Works independently on a variety of CRM & Loyalty initiatives of moderately complex scope (E.g., End-to-end management of 90 segmented Extras campaigns per quarter across strategy approvals, partner briefings, and development/QA)
  • Important player on projects and has a contributory impact on team performance. (E.g., Lead team through monthly Guac Mode campaigns to drive incremental sales)
  • Interprets and explains information to cross-functional colleagues who are not familiar with the job area including operations of Chipotle Rewards and strategic development of promotional offers (E.g., Consults and delivers on promo code strategy for a variety of marketing activations across Social Media, Partnerships, Brand Activations and New Menu Item Launches)
  • Develops and presents CRM & Loyalty marketing initiatives to leadership at Director and VP level (E.g., Extras monthly campaign strategy, Loyalty offer briefings)
  • Independently manages ongoing communication with agency and tech partners including GALE, SessionM, Sparkfly. Runs weekly and biweekly status meetings with partners to discuss project schedules and campaign briefings.
  • Maintains key cross-functional relationships to show accountability for various tasks and projects with Ops, Accounting, Legal, Digital Commerce, Marketing Analytics, BI, Customer Care, Social & Brand Marketing.
Nov 10, 2022

Manager, Loyalty Innovation

Peapod Digital Labs
Carlisle, PA

Recipe for Success - What's “in store” for the role  

  • Provide strategic account management to the brands to create hyper-personalized relationships with customers to better meet their needs through more convenient, inspiring, and affordable shopping experiences.
  • Manage the customer shopping journey through omni-channel engagements pre-during-and post shopping to create more loyal relationships with customers for long term profitable sales growth.
  • Manage and harness the full power and expertise of our internal PDL Marketing teams to provide outstanding services to the brands to enable their ongoing strategy and personalization capabilities. This requires excellent analytics, executional, project management and relationship building skills to meet the demands of the brand marketing leadership teams.
  • Expertise in developing sophisticated customer contact and offer strategies to manage the customer lifecycle, ensure consistent brand messaging and deliver incremental sales greater than 1 billion across all five brands.
  • Knowledge of loyalty trends to keep the brands at a competitive advantage.
  • Align & maintain cross brand cross-brand loyalty scorecard, partnering with Consumer Insights and Analytics, to measure actionable KPIs and Insights.
  • Provide support for strategy and tactical CRM campaign development.
  • Understand brand’s customer segmentation and prioritization along with key attributes for communication.
  • Offer knowledge sharing for continued refinement and optimization of strategy to achieve objectives.
  • Provide comprehensive budget management for advertising and promotional expenses.
  • Strengthening PDL’s relationship with internal and external partners, becoming their go-to resource by asking the right questions, sharing insights, connecting them with required resources and being a visible and influential presence.
  • Foster a collaborative environment and trusted partner relationship provide cross banner insights and recommendations to further customer acquisition & retention. 
  • Project management and resource allocation.
  • Support the analytic and reporting priorities; recommending where insights can be activated.
  • Manage campaign exclusions and new Channel engagement.
Nov 03, 2022

Promotions Manager

RaceTrac
Atlanta, Georgia

Responsibilities:

  • Effectively leads cross-functional process to determine annual and monthly promotional offers, distilled into a complete calendar. Key stakeholders include consumer insights/analytics, marketing technology, brand, analytics, merchandising and food teams.
  • Leverages competitive data, marketing and industry trends, internal expertise within category teams and data in order to provide promotional offer recommendations and goals.
  • Develops and drives analysis of monthly promotions in order to determine effectiveness. Able to summarize and share results with performance and recommendations across the organization, including senior leaders.
  • Collaborates with brand, marketing technology and communications teams to develop an integrated marketing approach to support promotions, including test initiatives and new market launches.
  • Drives recommendations rooted in clear rationale for on-lot signage placements to advertise promotions at RaceTrac. Able to leverage learnings to continue optimizing.
  • Works with creative team on creative execution for all promotional signage. This includes owning the creative brief and providing feedback on messaging recommendations and the creative recommendations.
  • Continuously provides new ideas for optimizations to promotions and in-store executional elements, including messaging strategy, offers and ways to leverage vendor relationships.
  • Proactive and a self-starter. Very clear communication style, both written and verbal. Collaborative and flexible, willing to discuss new ideas and push the best option forward for the business.
  • Strong project management skills and ability to pivot and optimize processes as needed.
  • Works with Operations to communicate monthly promotions and solicit feedback as needed.
  • Supports promo pack process and facilitates process optimizations in order to benefit the business and day-to-day and cross-functional operations.
  • Responsible for tracking and updating monthly budgeting for promotions and signage.
  • Maintains proficient internal and vendor relationships.
  • Effectively mentors and manages direct reports.
Nov 03, 2022

Loyalty Associate

BetMGM
Jersey City, NJ
Key Responsibilities  
  • Responsible for daily campaign execution, manage customer communication through email, push notification and onsite channels and ensure the best possible player experience
  • Be the creative counterpart for the Loyalty Marketing Manager to ensure promotions are relevant, and engaging
  • Coming up with new concepts to drive customer retention and incremental value
  • Work with CRM systems and tools to ensure flawless delivery for all Customer Segments at all times
  • Making sure campaigns have been thoroughly tested before presented to customers
  • Working closely with the CRM Operations team to make sure deadlines are met
  • Apply A/B testing approach to accelerate learnings and implement key learnings
  • Ensuring that Customer Journeys are flawless, all hyperlinks work and there are no errors
  • Other required duties assigned by the Loyalty Strategy Manager
Nov 03, 2022

Manager, Third-Party Loyalty Offer Management

Peapod Digital Labs
Carlisle, PA
  • Responsible in managing and representing Loyalty within the Annual Ask process for offer pool securement from start to finish, successfully partnering cross-functionally to assure best in class offers are delivered to our customers.
  • Must work with each brand to understand their strategies to ensure the annual ask to the vendor partners will deliver on strategic needs. 
  • Creative in thinking out of the box on how we can service all brands to benefit from the offer pool/CPG vendors. 
  • Partner with our brands to develop insightful & actionable presentations to deliver to vendor partners on the benefits of participating in the loyalty program and help to finalize the commitments.
  • Work with personalization partner to ensure that commitments are being utilized as anticipated and discuss opportunities for course correction if needed. 
  • Partner with personalization vendor to develop reports that provide key metrics to vendor partners on the effectiveness of their offers in the loyalty program.
  • Work in concert with Brand Marketing team to identify and vet any proposed participating suppliers ensuring their market share and portfolio will drive strong relevancy and incremental sales
  • Work in concert with each brand’s shopper marketing team to procure and manage CPG funding support throughout the campaign lifecycles
  • Lead the budget management initiative with our 3rd party vendor ensuring proper spending throughout each campaign and on an annual basis
  • Lead the discussion with the supplier partners on the benefits of the including marketing to lead the building, development, and refinement of their CRM/Loyalty strategic marketing plans including collaboration with 3rd party support teams
  • Act as a subject matter expert, particularly to our supplier partners participation expectations, campaign performance and suggested changes to optimize funding
  • Lead contact and key support for participating supplier partners on campaign reporting through Apex including training, insights and ongoing support. 
  • Lead the effort to communize the supplier funding procurement process across all brands ensuring efficiency and optimization
  • Develop trusted, long-term relationships with key stakeholders within the Brand including Marketing, Finance, Operations, Strategy and the Commercial teams.
  • Collaborate and develop relationships with internal PDL teams (Solutions, Campaign Operations, Analytics, etc.), and partner to execute planned strategies and supply actionable insights.
  • Strong & simple story-telling with PowerPoint  
  • Knowledge of CPG funding and billing process
  • Experience in the Loyalty / CRM industry preferred; not required
  • Strong relationship and communication skills
  • Must be able to work effectively across multiple internal and external teams to get work done through others & influence to drive busines forward 
  • Decisive decision making yet thoughtful & methodical in the approach 
  • Excellent analytical, strategic & technical strategic thinking
  • Must be able to manage a high volume of work with strong prioritizatrion skills 
  • Ability to work in a dynamic work environment with shifting priorities
  • Ability to bring varied groups together to collaborate
  • Ability to influence without authority to inspire change
  • Able to make data-driven insights & decisions using reports
Oct 28, 2022

Director, Partner Activation

Bakkt
Alpharetta, New York

Responsibilities

  • Develop, scale, and manage marketing acquisition and engagement programs, with a focus on digital marketing and delivering personalized customer experiences
  • Build strong rapport with external partner marketing leads to design and execute marketing campaigns
  • Collaborate with cross-functional business partners (Business Development, Product, Design, Finance, Legal, Customer Success, etc.) to implement innovative strategies and initiatives to deliver on Bakkt’s core KPIs 
  • Partner closely with the Product Team on designing capabilities to facilitate marketing promotions
  • Serve as the Marketing team’s expert on Bakkt’s crypto product offerings
  • Articulate the Bakkt story to partners and their customers via marketing copy, presentations, and sales enablement materials
  • Establish performance metrics and criteria
  • Create case studies to encourage ongoing and incremental collaboration with partners
  • Prepare weekly, monthly, and quarterly performance  reports for the CMO and Executive Leadership Team
Oct 20, 2022

Warehouse Supervisor

Floor & Decor
Orlando, FL

MAJOR RESPONSIBILITIES

  • Responsible for the daily scheduling of warehouse personnel to ensure proper manning in order to ship and receive products at the store in a productive and cost-efficient manner
  • Direct the day-to day activities of the warehouse. Such activities include shipping, receiving, maintenance, inventory control, etc.
  • Responsible for the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
  • Responsible for maintenance of warehouse equipment, providing both preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager. Ensure that the warehouse personnel have safe, efficient equipment in order to perform the distribution functions
  • Responsible for warehouse safety programs in order to provide a safe and clean workplace for employees and within the regulations of all OSHA local and state regulations
  • Ensure all associates are trained and following all standard operating procedures
  • Responsible for the progressive disciplinary process in the area of counseling, oral and written warnings; ensures a productive labor climate in the warehouse operation
  • Handle general employee inquiries and solves problems
  • Coordinate with other departments to facilitate efficient warehouse operations
  • Complete necessary Activity Reports for management
  • Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
  • Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
  • Responsible for the execution of the Storage Buy Audit COP.
  • Ensure products are staged for counting and inspection
  • Ensure products are stored properly to conserve space and comply with safety procedures
  • Oversee the rotation of inventories within the warehouse
  • Perform other related duties as directed by management
Oct 13, 2022

Vice President, Loyalty

Simon
Indianapolis, IN

PRIMARY PURPOSE:

The Vice President of Loyalty Programs is responsible for the strategic oversight, marketing and enhancement of Simon’s loyalty programs. This position reports directly to the Chief Marketing Officer.

PRINCIPAL RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but not be limited to:

 

  • Oversee the development, execution, growth and marketing of Simon’s loyalty programs.
  • Guide and collaborate with creative departments, including brand management and creative services, to develop all marketing materials for loyalty programs.
  • Develop and executive strategic initiatives to engage and increase our member base.
  • Build mutually beneficial long-term relationships with consumers.
  • Plan, develop and execute events and promotions to drive new enrollments into our loyalty programs across all centers.
  • Partner with third parties to enhance the member value proposition.
  • Develop analytic capabilities to create measurable insights and data to track the success of the programs.
  • Partner with internal departments to create training materials that empower field staff to drive enrollments at a local level.
  • Manage budget and P&L for all loyalty programs.
  • Maintain brand standards and ensure compliance across all marketing and communications channels.
  • Identify competitors and evaluate their strategies and positioning and devise counterstrategies.
Oct 07, 2022

Manager, Third-Party Loyalty Offer Management

Peapod Digital Labs
Scarborough, ME

Recipe for Success - What's “in store” for the role  

  • Responsible in managing and representing Loyalty within the Annual Ask process for offer pool securement from start to finish, successfully partnering cross-functionally to assure best in class offers are delivered to our customers.
  • Must work with each brand to understand their strategies to ensure the annual ask to the vendor partners will deliver on strategic needs. 
  • Creative in thinking out of the box on how we can service all brands to benefit from the offer pool/CPG vendors. 
  • Partner with our brands to develop insightful & actionable presentations to deliver to vendor partners on the benefits of participating in the loyalty program and help to finalize the commitments.
  • Work with personalization partner to ensure that commitments are being utilized as anticipated and discuss opportunities for course correction if needed. 
  • Partner with personalization vendor to develop reports that provide key metrics to vendor partners on the effectiveness of their offers in the loyalty program.
  • Work in concert with Brand Marketing team to identify and vet any proposed participating suppliers ensuring their market share and portfolio will drive strong relevancy and incremental sales
  • Work in concert with each brand’s shopper marketing team to procure and manage CPG funding support throughout the campaign lifecycles
  • Lead the budget management initiative with our 3rd party vendor ensuring proper spending throughout each campaign and on an annual basis
  • Lead the discussion with the supplier partners on the benefits of the including marketing to lead the building, development, and refinement of their CRM/Loyalty strategic marketing plans including collaboration with 3rd party support teams
  • Act as a subject matter expert, particularly to our supplier partners participation expectations, campaign performance and suggested changes to optimize funding
  • Lead contact and key support for participating supplier partners on campaign reporting through Apex including training, insights and ongoing support. 
  • Lead the effort to communize the supplier funding procurement process across all brands ensuring efficiency and optimization
  • Develop trusted, long-term relationships with key stakeholders within the Brand including Marketing, Finance, Operations, Strategy and the Commercial teams.
  • Collaborate and develop relationships with internal PDL teams (Solutions, Campaign Operations, Analytics, etc.), and partner to execute planned strategies and supply actionable insights.
  • Strong & simple story-telling with PowerPoint  
  • Knowledge of CPG funding and billing process
  • Experience in the Loyalty / CRM industry preferred; not required
  • Strong relationship and communication skills
  • Must be able to work effectively across multiple internal and external teams to get work done through others & influence to drive busines forward 
  • Decisive decision making yet thoughtful & methodical in the approach 
  • Excellent analytical, strategic & technical strategic thinking
  • Must be able to manage a high volume of work with strong prioritizatrion skills 
  • Ability to work in a dynamic work environment with shifting priorities
  • Ability to bring varied groups together to collaborate
  • Ability to influence without authority to inspire change
  • Able to make data-driven insights & decisions using reports
Oct 07, 2022

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