Nine Tips for a Winning Loyalty360 Customer Award Entry

  • August 09 2019
  • Resource: Daily News
  • Carly Stemmer Ivory, Loyalty360

Wondering how your brand can get the attention of this year’s judging panel and conference attendees? Here are a few tips to help:  Choosing Your Category (or Categories) If you have a question on which category may be a best fit for...Read More

Loyalty360 Reads: August 9, 2019

  • August 09 2019
  • Resource: Daily News

Partnerships  FedEx to End Ground Deliveries for Amazon FedEx has indicated that it will be ending its contract with the e-commerce giant. The deliverer is, essentially, “gambling it is better off filling its trucks with other...Read More

Dick’s Announces DSG, an Athletic Apparel Line for Everybody

  • August 09 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Consumer expectations are changing. Increasingly, apparel brands that project “inclusivity” by appealing to a broad range of body types are the brands that consumers are willing to give their loyalty. We have seen Nike debut plus-size...Read More

Engaging Employees with Expat Assignments?

  • August 09 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

A recent survey commissioned by MetLife found that 67 percent of American employees are interested in taking an expatriate assignment through their employer—stints lasting three months or more in another country—indicating that...Read More

Loyalty360 Reads: August 8, 2019

  • August 08 2019
  • Resource: Daily News

Programs  Giant Food Stores Readies New Loyalty Program The grocery retailer plans to launch a new loyalty program that offers rewards and an engaging digital experience. “Called Giant Choice Rewards, the program has been under pilot...Read More

Bond Brand Loyalty Executive Discusses Forrester Wave, Future of Loyalty Programs

  • August 08 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

Bond Brand Loyalty excelled in the 2019 Forrester Loyalty Wave. This was the fifth Wave that Bond submitted to, so the company is well positioned to explain what the Forrester Wave means for loyalty vendors, how that’s changed, and how the...Read More

1-800-FLOWERS.COM Picks Up Shari’s Berries

  • August 08 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

As we learned in our conversation with Tony Chivari, Senior Vice President of Enterprise Marketing and Customer Insights for 1-800-FLOWERS.COM, one of his company’s strengths is that it operates as a family of brands that appeal to a range...Read More

United Airlines and CLEAR Offer Frequent-Fliers a Low-Friction Security Experience

  • August 08 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

In the past year, we’ve seen a number of brands enter partnerships as a means of offering new and exciting perks. We’re now seeing a perk that reduces friction in the customer experience in a partnership that is a strong fit...Read More

Loyalty360 Reads: August 7, 2019

  • August 07 2019
  • Resource: Daily News

Customer Experience  Five Apps You’ve Never Heard of that Teens Are Using to Shop Jasmine Wu has compiled a shortlist of apps young consumers frequently use for shopping that many of us may be unaware of. For instance, there’s...Read More

Loyalty and CX Leaders Provide Insight on the Starbucks and Brightloom Partnership

  • August 07 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Co-opetition is nothing new to customer loyalty; the current zeitgeist calls for such. The intrinsic benefit that can be derived from the combined entities outweighs distinct company attributes, but managing the efficacy can be challenging.  ...Read More

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