Loyalty360 Reads: August 1, 2019

  • August 01 2019
  • Resource: Daily News

Partnerships  Kroger Allies with Ocado for First-Ever Robo-Fulfillment Center The grocery retailer and a British online grocery have selected Groveland as the location for a fulfillment center that will use advanced robotics. &ldquo...Read More

InComm’s Acquisitions Power the Rewards-Agnostic Approach

  • August 01 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

InComm has been busy lately. In June, the organization acquired Hallmark Business Connections, and in July, it acquired Meridian Loyalty. In addition, InComm partnered with luxury travel retailer DFS to launch barcode payment solutions in Japan...Read More

Kroger Partners with British Online Grocer to Build Robot-Equipped Fulfillment Center

  • August 01 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Kroger and Ocado, a dedicated online grocery retailer, have announced plans for a new high-tech customer fulfillment center (CFC) in Forest Park, Georgia, a $55 million investment.   “Kroger is incredibly excited to construct one of...Read More

Loyalty360 Reads: July 31st, 2019

  • July 31 2019
  • Resource: Daily News

Programs  Little-Known Perks of Being an IHG Rewards Member CNN.com has published a nice summary of the perks offered by IHG Rewards, which, as the article indicates, “is a particularly good introduction to the world of hotel rewards...Read More

Coors Light Makes a Play for Millennials and Gen-Z

  • July 31 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Coors Light has unveiled a new campaign that speaks to a relatable millennial and Gen-Z truth: in an always-on, hyper-connected world, younger generations are actively seeking ways to turn off for a moment. In its first work with new creative...Read More

Loyalty360 Reads: July 30, 2019

  • July 30 2019
  • Resource: Daily News

Partnerships  OpenTable Teams Up with Uber Eats and Grubhub to Provide Delivery The reservation service has partnered with delivery services so that its users can select a delivery option from its app. “While both the Android and iOS...Read More

PrizeLogic Executive Discusses California Consumer Privacy Act

  • July 30 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

For more insights, download the full Marketer's Guide to CCPA. Ever since the implementation of GDPR, and the Facebook and Cambridge Analytica data debacle last year, data privacy has been a huge issue in the customer loyalty industry...Read More

Dunkin’ Partners with Beyond Meat to Offer Socially Responsible Customer Experience

  • July 30 2019
  • Resource: Daily News
  • Patrick Barney | Loyalty360

Dunkin’ has announced a new partnership with Beyond Meat, one of the fastest growing US food companies offering a portfolio of plant-based meats, to introduce the Beyond Sausage Breakfast Sandwich, available now at participating Dunkin...Read More

Loyalty360 Reads: July 29, 2019

  • July 29 2019
  • Resource: Daily News

Customer Experience  Forever 21 Accused of Fat-Shaming After Mailing Diet Bars with Orders The retailer has been accused of lacking sensitivity to plus-size consumers. “Twitter users who ordered from the store, popular among teenage...Read More

Wharton Professor Talks Connected Strategy for Consumer Engagement

  • July 29 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

In recent years, the ways consumers and brands interact have changed dramatically. We order products from brands without ever once speaking to anyone who works there. We choose to follow brands on social media, essentially telling those brands...Read More

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