Loyalty360 Reads: November 1, 2019

  • November 01 2019
  • Resource: Daily News

Programs  Princess Cruises Extends Loyalty Program to Youth Passengers The cruise line has announced “that it will extend eligibility for its Captain’s Club loyalty program to every cruiser, regardless of age. Benefits in the...Read More

What Does DoorDash and Impossible Foods’ Partnership Mean for Customer Experience?

  • November 01 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

We’ve been following the rise of third-party delivery services over the last couple years, and we’ve been looking at what these new entities mean for the restaurant experience. We saw McDonald’s end its exclusive partnership with...Read More

Honeywell Steps Up AI and Machine Learning in Warehouses

  • November 01 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Honeywell has announced the creation of Honeywell Robotics, an advanced technology center of excellence focused on innovating and developing artificial intelligence, machine learning, computer vision, and advanced robotics for use across supply...Read More

Loyalty360 Reads: October 31, 2019

  • October 31 2019
  • Resource: Daily News

Programs  Aeroplan Seeks a Hybrid Loyalty Solution with Program Relaunch Air Canada will relaunch its loyalty program, Aeroplan, in late 2020. “The new Aeroplan will not be entirely revenue-based. The majority of air travel...Read More

Bank of America and Merrill Edge Enhance Preferred Rewards Program

  • October 31 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

Bank of America has announced that Merrill Edge Self-Directed will expand its zero-dollar online trade benefits, offering unlimited commission-free stock, exchange-traded fund (ETF), and options trading to clients in all tiers of its Preferred...Read More

With Verint, Southern California Edison Brings Customer Centricity to Utilities

  • October 31 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

At the beginning of this century, the California electricity crisis left consumers with a lasting negative impression of utility companies. Trust was at an all-time low. In subsequent years, utility providers suffered an additional blow as...Read More

Loyalty360 Reads: October 30, 2019

  • October 30 2019
  • Resource: Daily News

Partnerships  Verizon to Give Some Customers 12 Months of Free Disney+ The wireless provider “will become the exclusive wireless carrier to offer 12 months of free Disney+ for all new and existing 4G LTE and 5G unlimited wireless...Read More

Macy’s Herald Square Undergoes Renovation for a New In-Store Experience

  • October 30 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

For some time now, Macy’s has been rethinking the indoor experience. It’s Story concept, which features rotating seasonal themes, has given shoppers an engaging reason to put down their devices, hop in the car, and visit a physical...Read More

Bitcasino Launches Seven-Tiered Loyalty Club

  • October 30 2019
  • Resource: Daily News
  • Peter Mills | Loyalty360

The world’s first licensed Bitcoin-led casino operator, Bitcasino.io, has launched a loyalty program, plainly titled “Loyalty Club.” The program differentiates within its industry by eliminating generic, deposit-based bonuses in...Read More

Lenati Executives Explain the Appeal of Subscription Programs

  • October 30 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

Traditional, transaction-based loyalty programs—once the be-all, end-all of the industry—have in recent years become only one of many viable approaches to driving customer retention. One of the other, newer approaches that&rsquo...Read More

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