The Challenge of Loyalty in the Airline Industry

  • January 09 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

Airplane travel, from the customer’s perspective, is in a state of disarray, and based on what we continue to see from the industry, that may continue into 2019. While most brands are looking to create simplicity, transparency, and value for...Read More

Hinda Incentives President Offers Advice on Data Use

  • January 09 2019
  • Resource: Daily News
  • Loyalty360 Editorial Staff

Hinda Incentives is a B2B company in Chicago with a long history of offering employee and customer engagement products and services through its Hinda Loyalty Group practice. Its employee recognition platform is designed to connect employees to...Read More

Loyalty360 Reads: January 8th, 2019

  • January 08 2019
  • Resource: Daily News

Sears Comes to an End   Sears is now on the path to liquidation, as the company has rejected Chairman Eddie Lampert’s 4.4-billion-dollar bid. The historic retail giant filed bankruptcy last year. Sears’ financial advisors...Read More

Customer Loyalty is Changing, and Businesses Must Adapt

  • January 08 2019
  • Resource: Daily News
  • Corey Brueggemeyer | Loyalty 360

In a recent breakfast seminar hosted by Collinson, marketers gathered from all over the world to discuss the current landscape of customer loyalty. While a variety of different viewpoints and opinions were expressed, one theme remained consistent:...Read More

Jai Rawat of Zinrelo Shares Loyalty Rewards Wisdom: Part I

  • January 08 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

Zinrelo’s leadership in loyalty rewards is contingent upon its expertise and adaptability. Founder Jai Rawat recently spoke with Loyalty360 about the strategies needed to stay relevant in the present landscape.   Rawat notes that...Read More

Loyalty360 Reads: January 7th, 2019

  • January 07 2019
  • Resource: Daily News

The iPhone Loses Steam   Apple’s stock has fallen 36 percent since early October. This loss comes from a plummet in iPhone sales, the brand’s most popular product. The company remains profitable, but investors want to see growth...Read More

Expedia Group Director Focuses on Hyper-Personalization and Customer Feedback

  • January 07 2019
  • Resource: Daily News
  • Mark Johnson | Loyalty360

Expedia Group is a travel technology company that provides travel fare aggregators and travel metasearch engines through its numerous websites. These include, among others, carrentals.com, cheaptickets.com, expedia.com, and hotels.com. In total...Read More

Survey Reveals Opportunity to Drive Customer Loyalty in the Food Delivery Space

  • January 07 2019
  • Resource: Daily News
  • Corey Brueggemeyer | Loyalty 360

As recent mobile applications like GrubHub and DoorDash have made ordering food from restaurants easier, take-out orders have seen a massive spike in popularity. People seem to love the convenience offered by these services. But does this equate...Read More

Loyalty360 Reads: January 4th, 2019

  • January 04 2019
  • Resource: Daily News

Changes in the Mall Vacancy Rate   Big name retailers will continue to close mall locations in 2019. Interestingly, however, store vacancy rates went down in 2018. The brick-and-mortar retail model maintains its popularity. This contradicts...Read More

FoxWoods Rewards Program Offers Unique Customer Experience

  • January 04 2019
  • Resource: Daily News
  • Duy Nguyen | Loyalty360

Voted the best casino outside Las Vegas by a USA Today readers’ poll, Foxwoods Resort Casino, a Northeast destination, is taking its guests coast-to-coast with upgrades to its Foxwoods Rewards loyalty program. The program offers exclusive...Read More

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