Loyalty360 Reads: trivago Reveals an Updated Brand and AI-driven TV Campaign, Partying in Las Vegas with Michelob ULTRA, and Home Chef Delivers Deliciousness

  • December 20 2023
  • Resource: Daily News

A Refreshed Brand + Leveraging AI Helps trivago’s Users “Search Savvy” Global hotel search site trivago rolled out a new logo and an AI-driven campaign to engage travelers by helping them “Search Savvy. Feel Super...Read More

Chase Freedom® Helping Cardmembers Prioritize Healthy Choices for 2024

  • December 19 2023
  • Resource: Daily News

Chase Freedom® is giving Freedom and Freedom Flex cardmembers something to celebrate as 2024 begins. In Q1 2024, the company is offering new rotating quarterly categories and 5% cash back under the banner of a bonus category theme: A Quarter...Read More

Loyalty360 Reads: RaceTrac Improves CX with HPE’s Help, Grocery Doppio’s 2023 Digital Grocery Year in Review, and Instacart Improves Selection for SNAP Families

  • December 19 2023
  • Resource: Daily News

A Better Customer Experience Across 800+ RaceTrac Gas Stations & Stores RaceTrac, a chain of gas stations and convenience stores primarily located in the southern U.S., is now collaborating with Hewlett Packard Enterprise (HPE) to elevate...Read More

Loyalty360 Reads: Automation in Wendy’s Drive-thru, Disney+ Offers Customers Walmart Deal, and Ferrari Seeks To Stop Fakes

  • December 18 2023
  • Resource: Daily News

Wendy’s Continues Tradition of Leveraging Technology and Innovation When Wendy’s solidified a partnership with tech giant Google to enhance performance at the drive-thru, discussions regarding leveraging AI kept coming up. The...Read More

Making Spirits Bright with DORITOS® and EMPIRICAL

  • December 18 2023
  • Resource: Daily News

Just in time for the festive holiday season, snack brand Doritos® and spirit-maker Empirical have joined forces to launch a unique sipping experience, the Empirical x Doritos® Nacho Cheese Spirit. The new spirit is enhanced by Doritos...Read More

Loyalty360 Announces Winners for Loyalty360 Customer Experience Awards

  • December 18 2023
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Loyalty360, The Association for Customer Loyalty, is proud to announce the recipients of the 2023 Loyalty360 Customer Experience Awards. These awards celebrate brands that are cultivating enduring connections with their customers through proactive...Read More

Loyalty360 Reads: Carter’s Partners with Shipt for Same-day Delivery, TABASCO’S® 12 Days of Sriracha, and Choice Hotels Onboards Hundreds of Radisson Properties

  • December 15 2023
  • Resource: Daily News

Parents Enjoy Same-Day Delivery on Carter’s Brands with Shipt Parents of babies and young children can now order Carter’s clothing and have items delivered on the same day. In the hustle and bustle of the holiday season, a...Read More

Seeking To Make a Positive Impact, KRISPY KREME® Releases the “Be Sweet” Responsibility Report

  • December 15 2023
  • Resource: Daily News

This December, Krispy Kreme® released its first-ever detailed analysis of the brand’s progress and future goals, the Be Sweet Responsibility Report. The data-driven publication results from an evaluation that drew input from internal and...Read More

Loyalty Live: A Talon.One Q&A on Customer Loyalty and Engagement During the Holiday Shopping Season  

  • December 13 2023
  • Resource: Daily News
  • Mark Johnson, Loyalty360

Faced with economic uncertainty and rising costs, retailers are laser-focused on profitability this holiday season. The immediate challenge for brands is preserving their margins while stimulating demand at a time when consumers are looking for...Read More

Loyalty360 Reads: White Claw™ 0% Alcohol Developed for Drinkers Eschewing Alcohol, adidas Launches the Iconic Brand on Roblox, and Accor and AWS Deliver Exceptional Guest Experiences

  • December 13 2023
  • Resource: Daily News

White Claw® Launches New Non-Alcoholic Seltzer in Time for Dry January Seeking to engage adult drinkers searching for an alternative to alcohol, White Claw set out to develop a beverage that could deliver the enjoyment that alcoholic...Read More

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