Loyalty360 Reads: January 17 | Walmart’s Alphabot is Working with Associates, Pak-A-Sak Launches New Loyalty Program, and More

  • January 17 2020
  • Resource: Daily News

InnovationHow Walmart’s Alphabot is Helping to Revolutionize Online Grocery Pickup and DeliveryAlphabot is operational and working with associates at a Walmart supercenter in Salem, New Hampshire. According to a company release, Walmart...Read More

H&M Offers Pay Later to U.S. Loyalty Members

  • January 17 2020
  • Resource: Daily News
  • MIKE GENNARIA | LOYALTY360

H&M, the clothing retailer with around 4,900 stores, recently unveiled Pay Later, offering a new payment option for the brand’s loyalty members in the United States.   H&M partnered with payment solutions provider Klarna with...Read More

Loyalty360 Reads: January 16 | See the Northern Lights with Alaska Airlines, Walmart Announces Commitment to Puerto Rico, and More

  • January 16 2020
  • Resource: Daily News

Customer ServiceAlaska Airlines harnesses Northern Lights forecast data for bucket list tripStarting this week, travelers will have the opportunity to see the Northern Lights. Using the University of Alaska Fairbanks ...Read More

McDonald’s Invests in Leveraging Digital Experiences for Customers

  • January 16 2020
  • Resource: Daily News
  • DUY NGUYEN | LOYALTY360

McDonald’s has been well recognized in the industry for top notch and disruptive technology integration in customer service. Recently the company created a team dedicated to researching and developing digital experiences for its customers...Read More

BP Launches New Loyalty Program

  • January 15 2020
  • Resource: Daily News
  • MIKE GENNARIA | LOYALTY360

BP, which has approximately 7,200 locations across the United States, recently introduced its new loyalty program: BPme Rewards.   Customers can use the BPme app on their mobile device to complete fueling transactions – avoiding the...Read More

Loyalty360 Reads: January 15 | BP Launches New Loyalty Program, Levi’s Introduces New App, and More

  • January 15 2020
  • Resource: Daily News

Loyalty / Rewards Programs  BP launches new US consumer loyalty programBPme Rewards, a new consumer loyalty program, has been introduced at participating BP and Amoco retail stations across the United States. Customers now can complete...Read More

Loyalty360 Reads: January 14 | Samsung Showcases Retail Solutions, Mastercard Launches Augmented Reality Experience for Card Benefits, and More

  • January 14 2020
  • Resource: Daily News

Innovation  Samsung Showcases Innovative Retail Solutions to Reinvent the Customer Experience at NRF 2020Samsung is featuring its latest innovations for retail at this year’s National Retail Federation (NRF): Retail’s...Read More

American Airlines Using Google Assistant as Translator

  • January 14 2020
  • Resource: Daily News
  • MIKE GENNARIA | LOYALTY 360

In an effort to improve overall customer experience, American Airlines has become the first airline to use Google Assistant’s interpreter mode, helping employees better communicate with travelers who speak a different language.  ...Read More

Loyalty360 Reads: January 13 | Taco Bell’s Corporate Social Responsibility Efforts, McDonald’s Creates Digital Engagement Team, and More

  • January 13 2020
  • Resource: Daily News

RestaurantsTaco Bell to Make All its Packaging Recyclable, Compostable, or Reusable by 2025 As part of its 2020 commitments, Taco Bell says it will convert all consumer-facing packaging to be either reusable, recyclable, or compostable at all...Read More

Sally Beauty Launches Brand Campaign with New Mobile App and Revamped Rewards Program

  • January 13 2020
  • Resource: Daily News
  • MIKE GENNARIA | LOYALTY360

Sally Beauty recently unveiled a new campaign with the motto, "Unleash Your PROtential.” With the goal of conveying to consumers that they can achieve a professional look from home, Sally will have national media campaign throughout the...Read More

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