CONTENT GALLERY

PALO ALTO, Calif., Sept. 13, 2011—Attensity,  the leading provider of text analytics solutions for Customer Experience Management (CEM), today announced an extension to its offering that includes the industry’s first real-time...Read More

SAN FRANCISCO & MINNEAPOLIS—Context Optional, an Efficient Frontier company that creates compelling     social media marketing solutions for brands, and 8thBridge,      the leader in creating social shopping...Read More

This holiday season, consumers will be looking for quality gifts at affordable prices. Email marketing is a great way to engage with holiday shoppers by showcasing your brand, driving traffic to your website, increasing your opt-in database, and...Read More

PALO ALTO, Calif., Sept. 13, 2011—Medallia, the global leader in software-as-a service Customer Experience Management (CEM) solutions, today announced that Bellevue University has launched a new student feedback program to enhance the school...Read More

Vovici’s Vice President of Customer Experience, Nancy Porte, to be     Featured as Expert Source at IT EXPO West and Loyalty 360 Engagement Expo ITEXPO WEST 2011 Loyalty 360 Engagement Expo HERNDON, Va.—Vovici&trade...Read More

ESPOO, Finland, September 12, 2011 /PRNewswire/—Which is better - should you develop platform-specific mobile applications or mobile optimized browsing sites? Should content publishers and distributors concentrate on mobile apps, mobile...Read More

BOSTON, Sept. 12, 2011 /PRNewswire/—Pricetector today announced the launch of its new social loyalty platform for retailers. Pricetector combines a highly scalable, cloud-based platform with a consumer-facing mobile app to help retailers...Read More

CHICAGO—(BUSINESS WIRE)—In the CPG world, brand loyalty is the golden ring for which everyone     strives. However, attaining and holding onto the loyalty of shoppers is     very difficult, and only a few will...Read More

QANTAS Frequent Flyer is spreading its wings internationally,  with a move to export the expertise that has allowed it to build its huge—and increasingly successful—loyalty program in Australia. QFF chief executive Simon Hickey...Read More

Of all the many flavors of social business these days, one of the fastest growing this year is the application of social media to customer relationship management.  Usually known as Social CRM, the name itself obscures the deep transformation...Read More