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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Montreal, QC – December 10, 2009 – Aeroplan announced that its members have donated more than 6 million miles as part of “Aeroplan Match Days” with the following Aeroplan Beyond Miles partners: Médecins Sans...Read More
Partnership Combines TV and Online Audience Data With Loyalty Card Purchase NumbersBATAVIA, Ohio—Nielsen Co. has struck a deal to combine its TV ratings and online-audience measurement data with Catalina Marketing’s loyalty-card...Read More
Prognostications Include Measurement, Social Media Marketing and Mobile ApplicationsPORTLAND, OR—(December 15, 2009) - Webtrends, an enterprise customer intelligence company, today announced key predictions for the web analytics industry in...Read More
TORONTO (December 9, 2009) - LoyaltyOne, operators of the AIR MILES Reward Program, celebrated the official opening of a new customer call centre yesterday which has been built towards silver and gold LEED certification and features the largest...Read More
BEDFORD, Mass., Dec. 8, 2009—SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, today announced the release of its Contact Center Text Messaging Solution. This is...Read More
Seattle, WA December 9, 2009—WhatCounts, a pioneer in the enterprise email category, today announced its latest innovation—Video Mail, the first enterprise-level, email-marketing platform with an integrated video suite. Based upon...Read More
London, UK December 12, 2009—The use of online communities in addressing consumer issues and concerns will result in a more comprehensive customer service process and an improved experience for consumers according to Reality Digital, the...Read More
Social media monitoring, customer engagement and analytics take centre stage in 2010 London, UK – 15 December 2009 – Alterian (LSE: ALN), a leading international integrated marketing platform provider, has released their 2010 forecast...Read More
Global airlines and hotels are struggling to strike a balance between maximizing revenue and ensuring long-term customer loyalty, research by global loyalty marketing agency ICLP has found. Almost a quarter (24%) of those...Read More
Slide 1MONTVALE, N.J., Dec. 11—Mercedes-Benz USA topped off five years of increasing customer retention rates to become the number one brand in the J.D. Power and Associates Customer Retention Study for 2009. According to J.D. Power, the...Read More
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