Recognizing Excellence: 2026 Loyalty360 Best in Class Award Winners
LISTEN TO THIS ARTICLE
0:00 / 0:00

The 2026 Loyalty360 Best in Class Awards honor organizations, programs, teams, and technologies making a significant impact in customer loyalty and customer experience. The awards were presented during a ceremony on May 13th at the 2026 Loyalty360 Loyalty Expo in Orlando. 

Winners were selected by members of the Loyalty360 editorial staff, analysts, and feedback from Loyalty360 Awards judges. Nominations were based on several factors, including Loyalty360 Awards entries, nominations from Loyalty360 members, feature interviews for Loyalty Management magazine, overall program impact and performance, and active industry and association involvement over the past 18 months. 

The winners are: 

Loyalty Program Partnerships:  

  • ADUSA 

  • Citgo  

  • Hilton 

  • MGM 

  • Petro-Canada 

  • Sunoco 

 

Customer Centricity:  

  • American Eagle 

  • Food Lion 

  • Giant Food  

  • Hannaford 

  • Marcus Theatres 

  • State Employees’ Credit Union (SECU) 

  • Stop & Shop 

  • TELUS 

  • USAA 

  • Weigel’s 

Program Strategy and Design 

  • ADUSA 

  • Bank of America 

  • Citgo 

  • Giant Food 

  • Marcus Theatres 

  • PNC 

  • Stop & Shop 

  • Sunoco  

  • Virginia Lottery 

Agency Partner 

  • Bond Brand Loyalty 

  • Bounteous 

  • Capillary  

  • Phaedon 

  • Maritz 

Customer Loyalty Technology 

  • Kobie 

  • Engage People 

  • Carlton One 

  • Valuedynamx 

  • Switchfly 

  • CORA Loyalty 

  • Hightouch 

  • ITA Group 

  • FIS 

Customer Loyalty – Brand Team 

  • Food Lion 

  • Hannaford 

  • PNC 

  • State Employees’ Credit Union (SECU) 

  • Weigel’s 

Customer Loyalty – Supplier Team 

  • Kobie 

  • Bond Brand Loyalty 

  • Capillary  

  • Phaedon  

  • CarltonOne 

  • ​Engage People

 

Program Vision

  • American Eagle 

  • Bank of America  

  • Hilton 

  • MGM 

  • Petro-Canada 

  • TELUS 

  • USAA 

  • Virginia Lottery 

 

The Loyalty360 Best in Class Awards recognize Loyalty360 members that continue to demonstrate exceptional dedication to advancing customer loyalty, engagement, and customer experience. This year’s winners represent leading brands, teams, strategies, technologies, and partners that are driving meaningful impact across the industry and setting a high standard for innovation and performance. Loyalty360 congratulates all of the 2026 Best in Class winners and looks forward to their continued success and leadership within the customer loyalty space. 

For more information about Loyalty360 or the Loyalty360 Loyalty Expo, contact [email protected] or visit the Loyalty Expo website. 

About Loyalty360 
Loyalty360 is the only objective community for customer loyalty, focused on enabling and encouraging dialogue among industry leaders. Through a blend of content, collaboration, and learning opportunities, Loyalty360 has created a network of brands and technology providers representing some of the strongest voices in the customer loyalty industry. Visit loyalty360.org or follow @Loyalty360. 

 

Recent Content