Sam’s Club Grows Customer Feedback Community to 150,000 Members
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Sam’s Club announced that its Member’s Mark Community has grown to more than 150,000 participants nationwide, tripling in size over the past two years. The community allows members to provide feedback, test products, vote on ideas, and help shape the development of Member’s Mark private-label products, reflecting the retailer’s growing focus on what it calls “participation retail.” Originally launched in 2019 and expanded significantly in recent years, the program gives members opportunities to....

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