Webinar Topic

The State of Customer Experience: Key Insights from Loyalty360's 2016 CX Landscape Report

  • April 06, 2017

Customer experience and customer loyalty, though certainly not new concepts, are undergoing a renaissance. Spurred by the promise of new technologies and the power of customer data, what’s old seems to be new again. Companies are looking to truly understand their customers and create more o... Read More

How to Drive Loyalty Through Interactive Digital Experiences

  • April 04, 2017

In an era of rampant ad blocking, brands need to find new and unique ways to deliver interactive experiences that people want to engage with. But all too many marketers have failed to evolve, and still rely on shouty, clickbait heavy, intrusive forms of digital advertising. In this webinar, we wi... Read More

Reward Strategy Best Practices for Your Loyalty Program

  • March 14, 2017

Offering the right mix of desirable rewards is an essential part of any loyalty program. This is especially true for credit card, travel and hospitality and wellness programs, which have broad bases of very diverse members. In this webinar, we will help you increase loyalty with reward strategy b... Read More

Agileloyalty—Get Rapid Ready for the New Loyalty

  • February 07, 2017

2017 is going to be a very different year, and if you’re not proactively evolving your loyalty program, you’re going to get disrupted. If you think you’re a leader in loyalty, are you really progressive enough? Today’s marketers are looking for that silver bullet and are s... Read More

The State of Loyalty in 2017 – An Exclusive Webinar with Snipp and Loyalty360

  • January 17, 2017

Presented on January 17 at 1PM EST Loyalty in the US is at a tipping point. With the number of companies entering the marketplace and competing for consumer attention skyrocketing, capturing consumer loyalty is not an option - it is essential to the survival of brands. In fact, according to eMar... Read More

Using Mobile Wallet to Drive Loyalty and Action: Today’s Opportunity for Brands

  • December 14, 2016

Loyalty cards are the number one most requested application of mobile wallet passes, according to a 2016 study done of 2,000 consumers in the US and UK. 67% of consumers want to use mobile wallet to keep track of loyalty benefits, ridding themselves of unnecessary cards and taking advantage of ad... Read More

How Loyalty Programs Influence the Customer Journey

  • December 13, 2016

We all know how impactful a loyalty program can be to creating engaged and loyal account holders, but most people don’t realize how it can impact the rest of the customer journey.  Surprisingly, research and our own customers’ experiences show that a well-designed loyalty progra... Read More

The Amnesiac Customer and the Importance of Emotions

  • November 17, 2016

What makes an experience memorable? The truth is that people can’t recall much more than they remember. The overwhelming majority of experiences we have are fleeting and don’t endure much beyond the moment in which they occur. In theory, every customer touch is important. But the... Read More

Retention is the Key to True Customer Centricity: Start Driving Insight-Rich Customer Interactions Today

  • October 13, 2016

Are you doing all you can to retain your customers? Does each and every interaction between your customers strive for the ultimate customer-centric experience? Join Loyalty360 and Pointillist for a 60-minute webinar, during which you’ll see some statistics and insights -- from both the cons... Read More

How Effectively Are You Delivering Value to Customers?

  • October 06, 2016

Presented on October 6 at 1PM ET.  Topics: Customer Experience, Loyalty/Reward Programs A key indicator of customer loyalty is the effectiveness of your ability to deliver value to customers. Too often organizations get distracted by measuring against internal metrics, such as customer sat... Read More

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