YEAR
Webinar Topic

SAP & Loyalty360 Webinar: How Customers Are Changing - and How Marketers Should Respond

  • August 16, 2018

Webinar: To be presented August 16, 2018 @ 11AM ETYour customers are changing… are you? Learn how leading marketers stay relevant in rapidly evolving markets. The topic of changing customers has been a hot topic in marketing since the beginning of marketing. Predicting and adapting to cha... Read More

Loyalty360 Executive Perspective Webinar: Listening to Customers

  • July 19, 2018

In last year’s Executive Perspectives Report called Listening to Your Customers, we reported on the responses CMOs, marketing, and operations executives gave to the following question: “What are the biggest benefits you receive and challenges you face with surveying/ listening to cust... Read More

Loyalty360 June 2018 Brand Fireside Chat Featuring A.J. Schneider at Wheaton | Bekins

  • July 09, 2018

To be presented on July 9th at 1pm ET - Loyalty360 Brand Corporate Member Exclusive As one of the largest interstate moving groups in the U.S., Wheaton World Wide | Bekins has no shortage of opportunity within the vertical. The company utilizes an affiliation model in which franchise-like partne... Read More

Loyalty360 June 2018 Brand Fireside Chat Featuring Phil Schroder, McClatchy

  • June 29, 2018

Loyalty360 Brand Corporate Member Exclusive   Like many industries, the media landscape is changing quite rapidly. The McClatchy Company, which has 30 print & digital papers across the United States, with 72 million unique readers a month, is not immune to that transformation. McClatch... Read More

Loyalty360 Executive Perspective Webinar: Disruption

  • June 28, 2018

When it comes to customer loyalty, the only constant is change. The continuous rise and fall of technologies by the dozen has created a market wherein yesterday’s leaders are often today’s struggling legacy brands. On the other side are brands that have not only survived this disrupti... Read More

Loyalty360 May 2018 Brand Fireside Chat Featuring Eliot Hamlisch at Wyndham

  • May 23, 2018

Next up in the Loyalty360 Fireside Chat series, we speak with Eliot Hamlisch, VP of Worldwide Loyalty and Partnerships at Wyndham Hotel Group. Eliot will discuss the challenges and triumphs of the Wyndham Rewards program, and how the brand continues to lead the charge when it comes to CX and crea... Read More

Loyalty360 May 2018 Brand Fireside Chat Featuring Brian Venuti at Luxottica

  • May 08, 2018

Our May Brand Fireside Chat of 2018 will take place on Tuesday, May 8 at 3pm ET and feature Brian Venuti, Vice President Global CRM at Luxottica! These monthly roundtables give brand members an opportunity to come together regularly and talk industry trends, issues, and other topical discussion.&... Read More

Executive Perspectives: The Changing Nature of Customers, Pt. 2

  • May 08, 2018

The topic of changing customers has been a hot topic in marketing since, well, the beginning of marketing. These changes come as a result of a variety of factors: changes in technology on either the brand or consumer side, disruption from an innovative new brand, shifts in social trends, or even ... Read More

Leveraging IT Innovation for Effective Customer Engagement

  • April 24, 2018

Business, economic and technology forces have moved the consumer to the center of decision-making. There is no shortage of ways for organizations to interact with customers today and, moving forward, there will be even more. Leaders supporting customer experience will need to identify and pr... Read More

LX + AI: The Four Letters That Will Super-Charge Your Loyalty Strategy in 2018

  • April 10, 2018

Webinar to take place at 1pm ET on Tuesday, April 10, 2018It’s 2018 – do you know where your loyalty strategy is? If you’re like most marketers that own a loyalty program, you struggle daily with balancing program efficiency and ROI versus staying competitive and relevant i... Read More

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