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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.
Presented on October 6 at 1PM ET.
Topics: Customer Experience, Loyalty/Reward Programs
A key indicator of customer loyalty is the effectiveness of your ability to deliver value to customers. Too often organizations get distracted by measuring against internal metrics, such as customer sat... Read More
You likely wouldn’t treat a complete stranger the same as your best friend. So why do brands continue to treat their Members, their known customers, the same as the anonymous shopper who just walked in the door? According to the 2016 Bond Loyalty Report, you are likely a Member of 13.4... Read More
52% of consumers say that mobile loyalty rewards motivate them to purchase more often, but only 35% of brand marketers say they know how to launch a mobile loyalty program.
In this webinar, we’ll compare the current landscape of mobile-enabled loyalty programs, contrast them against ... Read More
Presented on July 19, 2016
Topic: Customer Experience
As the practice of Customer Experience (CX) evolves, the most successful brands are moving away from a simplistic survey/score philosophy to leveraging CX as a comprehensive, necessary driver of change. But making that leap isn’t... Read More
To be Presented on June 21, 2016 at 1PM ET
Webinar Topics: Loyalty Programs, Customer Experience
Loyalty is changing faster than ever, and programs that are innovating to satisfy member expectations and needs are realizing higher dividends when it comes to active and profitable member satisfact... Read More
To be Presented on June 14, 2016 at 1PM ET
Webinar Topics: Customer Experience, Data Analytics
So, you’ve identified your client touch-points along their journey. You’ve achieved buy-in from executive stakeholders. You’ve built and deployed your survey projects. Bu... Read More
To be Presented on June 9, 2016 at 1PM ET
Webinar Topics: Loyalty Programs, CRM, Customer Experience
These days, your most powerful source of competitive advantage is the strength of the relationships you have with your customers. That means loyalty is mission critical!
So, if you think you&rs... Read More
Webinar Topics: Customer Experience, Loyalty Programs
Presented on May 17th at 1PM ET
Consumer culture and demand varies around the globe, but all consumers have one thing in common: the desire to get the most value for their money. Loyalty programs should be built with the understanding t... Read More
Webinar Topics: Customer Engagement, Customer Experience, Voice of the Customer
To Be Presented on April 26th at 1PM ET
Surveys are at the core of almost every customer experience program, but many of them don’t live up to their potential because of 7 common (but easily correctible) mista... Read More
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Webinar Topic: Loyalty Programs
To be presented on March 31st at 1PM ET
"Do you have what it takes to be the superhero of your loyalty marketing team?"
Our new 2016 Maritz LoyaltyNext® study has been shining a light on consumers’ attitudes towa... Read More