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YEAR
Webinar Topic

Loyalty for Your Global Audience: Creating Programs that Work

  • May 17, 2016

Webinar Topics: Customer Experience, Loyalty Programs To Be Presented on May 17th at 1PM ET Consumer culture and demand varies around the globe, but all consumers have one thing in common: the desire to get the most value for their money. Loyalty programs should be built with the understan... Read More

Seven Deadly Survey Sins – and How to Avoid Them

  • April 26, 2016

Webinar Topics: Customer Engagement, Customer Experience, Voice of the Customer To Be Presented on April 26th at 1PM ET Surveys are at the core of almost every customer experience program, but many of them don’t live up to their potential because of 7 common (but easily correctible) mista... Read More

Busting Loyalty Myths: What Customers Really Think - and Feel - About the Programs They Engage With

  • March 31, 2016

Click here to register  Webinar Topic: Loyalty Programs To be presented on March 31st at 1PM ET "Do you have what it takes to be the superhero of your loyalty marketing team?" Our new 2016 Maritz LoyaltyNext® study has been shining a light on consumers’ attitudes towa... Read More

Insider’s Guide to Customer Experience: How to Simplify Customer Experience Complexity

  • March 29, 2016

Click here to register Webinar Topic: Customer Experience  Confused by the complexity of starting up a CX program? Are you challenged by where to start?Does your organization have unrealistic expectations on results? This webinar can help you.Join Verint’s Vice President and CX Pract... Read More

Breathe New Life into the Top 3 Most Neglected Marketing Activities in B2B

  • February 23, 2016

Webinar Topics: Digital Marketing, B2BPresented on February 23rd at 1 P.M. ET It can be hard to see what works and what doesn’t through the endless stream of innovations that marketers face today. But even in this age of growing complexity, as new trends are born and die every minute, ... Read More

Transitioning Your Business Toward an Ideal Customer Experience: A Practical Plan

  • February 18, 2016

Topic: Customer Experience Presented on February 18th, 2016 at 1 P.M. ETTechnology is becoming such an ingrained part of everyday life and it is fundamentally changing the way customers interact with brands. The instantaneousness of digital connectivity and the ubiquity of wide spread social inf... Read More

Mobile Wallets: The Next Big Mobile Channel

  • December 17, 2015

Webinar Topics: Mobile, Rewards, Payments, Customer Engagement, Customer ExperienceTo Be Presented on December 17th at 1 P.M. ET Apple Pay, Android Pay and Samsung Pay are changing how we interact with our phone by implementing mobile wallets with features that go beyond stori... Read More

Experiences Matter! Building Memory and Meaning into Your Loyalty Rewards Strategy

  • December 08, 2015

Webinar Topics: Loyalty Programs, Customer Experience, Customer EngagementTo Be Presented on December 8th at 1 P.M. ET Loyalty marketers have spent decades testing and refining best practices for effective program financials models, earn-and-burn structures and the management of cost per poi... Read More

Active Listening Drives Dynamic Customer Engagement: Add a Powerful VoC Program to Your Shopping Cart

  • December 03, 2015

Webinar Topics: VoC, Customer ExperienceTo Be Presented on December 3rd at 1 P.M. ET Often when we think about Voice of the Customer programs we first think about customer feedback and customer experience in a care or support organization. At Intuit Small Business marketing we reco... Read More

Treading New Ground with Kellogg’s: Loyalty & Technology in the CPG Industry

  • November 19, 2015

Webinar Topics: Customer Engagement, Customer Experience, Loyalty/Rewards ProgramPresented on November 19th at 1 P.M. ET Building loyalty has always been one of the most inherent objectives for brands, but challenges for effectively tracking purchases can hold back manufacturers from im... Read More

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