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Loyalty360 Brand Members will receive a calendar invitation & registration link for this event. If you did not receive registration information, contact [email protected].
To be presented on December 4th at 1pm ET
Speaker: Una Morabito, SVP, MassMutual
This Loyalty360 Digital Roundtable will be presented by Una Moribito, SVP, MassMutual focused on using VoC to Transform a CX Approach.
During this Digital Roundtable session, she will discuss her brand's past processes, needs and attempts to change her program, and VoC has been used to transform the program. In sharing her journey, she would like to have feedback from other members of Loyalty360 on their customer loyalty journey, especially those who have recently developed a new program or enhanced an older program or used VoC/VoE feedback throuhgout the process.
Not a Loyalty360 brand member, but interested in joining future events? Contact us for more information.