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YEAR
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Loyalty360 Executive Perspective Webinar: Disruption

  • June 28, 2018

To be presented on June 28th, 2018 at 1PM ET When it comes to customer loyalty, the only constant is change. The continuous rise and fall of technologies by the dozen has created a market wherein yesterday’s leaders are often today’s struggling legacy brands. On the other side are br... Read More

Loyalty360 May 2018 Brand Fireside Chat Featuring Eliot Hamlisch at Wyndham

  • May 23, 2018

Next up in the Loyalty360 Fireside Chat series, we speak with Eliot Hamlisch, VP of Worldwide Loyalty and Partnerships at Wyndham Hotel Group. Eliot will discuss the challenges and triumphs of the Wyndham Rewards program, and how the brand continues to lead the charge when it comes to CX and crea... Read More

Loyalty360 May 2018 Brand Fireside Chat Featuring Brian Venuti at Luxottica

  • May 08, 2018

Our May Brand Fireside Chat of 2018 will take place on Tuesday, May 8 at 3pm ET and feature Brian Venuti, Vice President Global CRM at Luxottica! These monthly roundtables give brand members an opportunity to come together regularly and talk industry trends, issues, and other topical discussion.&... Read More

Executive Perspectives: The Changing Nature of Customers, Pt. 2

  • May 08, 2018

The topic of changing customers has been a hot topic in marketing since, well, the beginning of marketing. These changes come as a result of a variety of factors: changes in technology on either the brand or consumer side, disruption from an innovative new brand, shifts in social trends, or even ... Read More

Leveraging IT Innovation for Effective Customer Engagement

  • April 24, 2018

Business, economic and technology forces have moved the consumer to the center of decision-making. There is no shortage of ways for organizations to interact with customers today and, moving forward, there will be even more. Leaders supporting customer experience will need to identify and pr... Read More

LX + AI: The Four Letters That Will Super-Charge Your Loyalty Strategy in 2018

  • April 10, 2018

Webinar to take place at 1pm ET on Tuesday, April 10, 2018It’s 2018 – do you know where your loyalty strategy is? If you’re like most marketers that own a loyalty program, you struggle daily with balancing program efficiency and ROI versus staying competitive and relevant i... Read More

Loyalty360 March 2018 Brand Fireside Chat Featuring Nataki Edwards at AARP

  • March 22, 2018

Our March Brand Fireside Chat will take place on Thursday, March 22nd at 1pm ET and feature Nataki Edwards, Vice President, Digital Strategy & Operations at AARP! These monthly roundtables give brand members an opportunity to come together regularly and talk industry trends, issues, and other... Read More

Loyalty360 March 2018 Brand Fireside Chat Featuring Brian Popelka at Overstock.com

  • March 08, 2018

March's Brand Fireside Chat will take place on Thursday, March 8 at 1pm ET and feature Brian Popelka, Senior Vice President of Customer & Partner at Overstock.com! These monthly roundtables give brand members an opportunity to come together regularly and talk industry trends, issues, and ... Read More

Building Customer Loyalty with Personalized Video

  • March 06, 2018

Webinar to take place at 1pm ET on Tuesday, March 6, 2018 Today’s marketer knows that content personalization is key for an effective and engaging customer experience. Online video is no different. With technical barriers disappearing rapidly, video personalization lets you build stronger ... Read More

Executive Perspectives: Employee Engagement & Customer Loyalty

  • February 15, 2018

Webinar Recording Below!An engaged employee is among the most valuable resources a brand can have. More than simply completely tasks effectively, engaged team members become brand advocates, serving as a link between the brand and its customers. How, then, do companies approach this challenge of ... Read More

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