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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Robert Passikoff is president of Brand Keys, a New York-based brand engagement and customer loyalty research consultancy that releases an annual survey of iconic American brands that identifies those brands that consumers believe best embody the...Read More
Brand Keys annual survey of iconic American brands has identified those brands that consumers believe best embody the value of “patriotism.” Jeep ranked No. 1 for the 19th straight year. Walmart, Disney, Ford, and Amazon also led the...Read More
Glen Bradley is Group Vice President of Marketing at Price Chopper Supermarkets and Market 32, which combined have over 130 locations.
Loyalty360 CEO Mark Johnson spoke with Bradley about Price Chopper’s ongoing customer loyalty efforts and...Read More
Nikki Rasmussen is Director of Digital Marketing for Fuzzy’s Taco Shop, which has nearly 150 locations across the country.
Mark Johnson, CEO of Loyalty360, had the chance to talk with Rasmussen about Fuzzy’s Taco Shop and their...Read More
Imagine having 275 interactions with your automobile insurer each year. For many, that would be a tad too much, but for members of Hagerty Drivers Club, it feels just about right.
Hagerty is an automotive enthusiast brand offering integrated...Read More
Jimmy Budnik is Vice President of CRM for Overstock, which took home two awards at the 2020 Loyalty360 awards. They received a Gold in the Employee Engagement and Impact category and a Silver in the Technology and Trends category.
Loyalty360 CEO...Read More
Ask anyone at Overstock to describe a loyal customer, and you will a different answer from just about anyone you meet.
“There are debates in our building about what the word means on any given day,” says Jimmy Budnik, the Vice...Read More
Katie Petru is the Director of Communications and Community, and Mike Templeton is the Director of Loyalty and Digital Marketing at Casey’s, which has more than 2,300 convenience stores in the Midwestern and Southern United States...Read More
There once was a time when brands like Casey’s earned the name “convenience store” because they were fast with their service and always quick with a smile.
As times have changed, other retailers soon caught up to the ease and...Read More
Lillian Murphy is the Vice President of Customer Experience and Loyalty at Red Lobster, the world's largest seafood restaurant company with over 700 locations.
Loyalty360 CEO Mark Johnson spoke with Murphy about the Red Lobster Rewards...Read More