Q&A with Robert Passikoff, Brand Keys

  • July 22 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Robert Passikoff is president of Brand Keys, a New York-based brand engagement and customer loyalty research consultancy that releases an annual survey of iconic American brands that identifies those brands that consumers believe best embody the...Read More

A Look at 2021’s Most Patriotic Brands in America

  • July 20 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Brand Keys annual survey of iconic American brands has identified those brands that consumers believe best embody the value of “patriotism.” Jeep ranked No. 1 for the 19th straight year. Walmart, Disney, Ford, and Amazon also led the...Read More

Q&A with Glen Bradley, Price Chopper Supermarkets and Market 32

  • July 09 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Glen Bradley is Group Vice President of Marketing at Price Chopper Supermarkets and Market 32, which combined have over 130 locations. Loyalty360 CEO Mark Johnson spoke with Bradley about Price Chopper’s ongoing customer loyalty efforts and...Read More

Q&A with Nikki Rasmussen, Fuzzy's Taco Shop

  • July 01 2021
  • Resource: In-Depth Exclusives

Nikki Rasmussen is Director of Digital Marketing for Fuzzy’s Taco Shop, which has nearly 150 locations across the country. Mark Johnson, CEO of Loyalty360, had the chance to talk with Rasmussen about Fuzzy’s Taco Shop and their...Read More

Hagerty Drives Memberships with Loyal Auto Enthusiasts

  • June 21 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Imagine having 275 interactions with your automobile insurer each year. For many, that would be a tad too much, but for members of Hagerty Drivers Club, it feels just about right. Hagerty is an automotive enthusiast brand offering integrated...Read More

Q&A with Jimmy Budnik, Overstock

  • June 16 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Jimmy Budnik is Vice President of CRM for Overstock, which took home two awards at the 2020 Loyalty360 awards. They received a Gold in the Employee Engagement and Impact category and a Silver in the Technology and Trends category. Loyalty360 CEO...Read More

Overstock Listens to Way Customers Speak to Spur Growth

  • June 14 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Ask anyone at Overstock to describe a loyal customer, and you will a different answer from just about anyone you meet. “There are debates in our building about what the word means on any given day,” says Jimmy Budnik, the Vice...Read More

Q&A with Katie Petru and Mike Templeton, Casey’s

  • June 09 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Katie Petru is the Director of Communications and Community, and Mike Templeton is the Director of Loyalty and Digital Marketing at Casey’s, which has more than 2,300 convenience stores in the Midwestern and Southern United States...Read More

Casey’s Delivering ‘Summer of Freedom’ for Loyalty Members

  • June 07 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

There once was a time when brands like Casey’s earned the name “convenience store” because they were fast with their service and always quick with a smile. As times have changed, other retailers soon caught up to the ease and...Read More

Q&A with Lillian Murphy, Red Lobster

  • June 04 2021
  • Resource: In-Depth Exclusives
  • Mark Johnson

Lillian Murphy is the Vice President of Customer Experience and Loyalty at Red Lobster, the world's largest seafood restaurant company with over 700 locations. Loyalty360 CEO Mark Johnson spoke with Murphy about the Red Lobster Rewards...Read More

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