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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Chris Suess is the Head of Loyalty and CRM at Shell Oil Products US, a subsidiary of Shell plc, the latter of which is a leading multinational energy company with operations in 70 countries with over 13,000 employees in the U.S. alone.
With Americans feeling the squeeze on their wallets tighter than ever, brands are looking for ways to ease the strain. As customer loyalty programs dive deeper into experiential rewards, Web3 content and personalized perks, some rewards remain...Read More
Bob Bafundo is the COO of Wings and Rings, a Cincinnati-based sports restaurant with locations across the U.S. and internationally. With the recent expansion and more growth in store, the restaurant recently began to test robotics to assist with...Read More
Wings and Rings, the Cincinnati-based sports restaurant, is no stranger to innovation. In fact, the restaurant is partially responsible for popularizing everyone’s football favorite, Buffalo-style hot wings, to the masses. Americans eat 1...Read More
Gabriel Trujillo is Vice President of Customer Marketing at Sally Beauty Holdings, an international specialty retailer of professional salon products and beauty supplies, with almost 5000 locations throughout the United States, Canada, Latin...Read More
Kristi Gole is Vice President and Head of Product at Global Health Alliance, a worldwide hospitality alliance comprised of 800 upscale and luxury hotels among 40 independent hotel brands in over 100 countries.
Loyalty360 met with Kristi Gole to...Read More
Troy Simms is the Director of Business Development for U.S. retail fuel partnerships at ExxonMobil one of the largest international publicly traded energy companies, and the largest direct descendant of John D. 'Rockefeller's Standard Oil....Read More
There is strength in numbers, and no one puts that to test quite like Global Hotel Alliance, the world’s largest alliance of hotel brands. With over 800 upscale and luxury hotels among 40 independent hotel brands in over 100 countries, GHA...Read More
With the rising cost of fuel, is it possible to retain customer loyalty? ExxonMobil, one of the largest international publicly-traded energy companies, thinks so. In fact, over the past five years, the fuel company invested more than one billion...Read More
Doug Baker is the Director of Marketing for Wing Shack Wings, an independent restaurant in Northern Colorado with a very loyal following of brand ambassadors.
Loyalty360 CEO Mark Johnson spoke with Doug Baker to discuss the brand’s customer...Read More