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Time to Grow Up: Youth Acquisition Beyond the Transaction

Time to Grow Up: Youth Acquisition Beyond the Transaction

November 08 2011
Resource: Multimedia

Edwina Doyle, Research In Motion (RIM) & Sean Claessen, Maritz Canada Inc.

Customer Data, Segmentation & Analysis: Driving Engagement and Customer Strategy

Customer Data, Segmentation & Analysis: Driving Engagement and Customer Strategy

November 08 2011
Resource: Multimedia

Connie Hill, VeraCentra: Heidi Shurtz, Allergan; Sarah Mendez, Mister Carwash & David Sims, GNC

Social Engagement: Beyond the “Like”

Social Engagement: Beyond the “Like”

November 08 2011
Resource: Multimedia

Matt Kates, ePrize; Mina Penna, Sabra Dipping Company LLC & Danielle Simon, StrawberryFrog

B2B-Focused Session: Using Defined Touchpoints to Ensure a Superior Customer Experience

B2B-Focused Session: Using Defined Touchpoints to Ensure a Superior Customer Experience

November 07 2011
Resource: Multimedia

Jeffrey Bouchard & Michelle Edwards, FARO Technologies, Inc.

Doing Digital the Right Way: How to Engage Customers and Manage Perceptions Using a Clear Brand Voice

November 07 2011
Resource: Multimedia

Patricia Reupke, Baylor Health Care System & Jason Cieslak, Siegel+Gale

B2B-Focused Session: Why B2B Customer Satisfaction Doesn’t Create Loyalty

B2B-Focused Session: Why B2B Customer Satisfaction Doesn’t Create Loyalty

November 07 2011
Resource: Multimedia

Vicki Cooney, AmerisourceBergen Drug Corporation & Karen Posey, Geehan Group

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