What are the greatest opportunities brands have to engage with their customers and clients?

  • August 29 2011
  • Resource: Multimedia

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "What are the greatest opportunities brands have to engage with their customers and clients?" Respondents are Vinay Iyer, SAP...Read More

Video Blog: What is the most difficult challenge brands have today in creating engaging customer service?

  • August 29 2011
  • Resource: Multimedia

Mark Johnson, President & CEO of Loyalty 360, asks attendees of CRM Evolution, held in New York, August 8-10, 2011: "What is the most difficult challenge brands have today in creating engaging customer service?" Respondents are Vinay Iyer, SAP...Read More

Social Redemption

  • August 23 2011
  • Resource: Multimedia

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QR Codes Drive Customer Engagement

  • August 15 2011
  • Resource: Multimedia

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How to Combine Social Media and Email Marketing

  • August 09 2011
  • Resource: Multimedia

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Voice of the Customer Hub

  • July 19 2011
  • Resource: Multimedia

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Social Loyalty

  • July 05 2011
  • Resource: Multimedia

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