YEAR
Webinar Topic

Improve Customer Experience With AI-driven Fraud Prevention

  • October 17, 2019

Webinarpresented on Thursday, October 17th  Strong loyalty and reward programs not only encourage repeat customers but can result in an average customer value of 10x the amount of their first purchase. However it can take one bad experience to lose a customer. Learn how to leverage an AI-dr... Read More

Measuring and Maximizing ROI: How to Make the Most of Your Loyalty Program

  • October 10, 2019

There are 2.65 billion loyalty program memberships in the U.S., and companies spend $2 billion on loyalty programs every year. But having a loyalty program doesn’t mean having a successful loyalty program.  When tracking the outcomes of your loyalty program, how do you know that you&r... Read More

Unshakeables vs. Ephemerals: How to Secure & Steal Customers

  • September 25, 2019

The Maritz Motivation | Wise Marketer 2019 Loyalty Landscape Study has provided plenty of critical insight into consumer behavior, but perhaps none more vital than the revelation that 70% of all consumer loyalty is constantly in play. 70% of the market…including your own customers…... Read More

Loyalty360 Executive Perspectives Webinar: Employee Engagement

  • September 18, 2019

Webinar presented on September 18, 2019 Loyalty360’s own research confirms the importance of employee engagement. In a Loyalty360 report on the state of employee engagement, we found that over 86 percent of respondents are either currently focusing on employee empowerment or have plans to ... Read More

Loyalty360 September 2019 Brand Fireside Chat Featuring Michelle Musgrove, AARP

  • September 10, 2019

To be presented on September 10th at 1pm ET - Loyalty360 Brand Corporate Member Exclusive   Join Michelle Musgrove, VP of Customer Experience Strategy & Governance, AARP, for the latest edition of the Loyalty360 Fireside Chat series, in which Musgrove and Loyalty360 CEO Mark Johnson wi... Read More

7 Key Brand Loyalty Drivers: What Makes the Customer Loyalty Community Brand-Loyal?

  • August 13, 2019

In May 2019, KNow Research conducted a Pop-Up Insights Booth at Loyalty360’s Loyalty Expo to find out how marketers view brand loyalty and what drives it, asking Loyalty Expo attendees a simple question: “What brand/s are you loyal to and why?”   Despite working toward ins... Read More

Loyalty360 August 2019 Brand Fireside Chat Featuring Lisa Erickson, Sleep Number

  • August 08, 2019

To be presented on Thursday, August 8th at 1pm ET - Loyalty360 Brand Corporate Member Exclusive Join Sleep Number's Lisa Erickson, Senior Director of CRM and Loyalty, for the latest edition of the Loyalty360 Fireside Chat series, in which Erickson and Loyalty360 CEO Mark Johnson will discuss... Read More

Loyalty360 August 2019 Brand Fireside Chat Featuring Jimmy Budnik, Overstock

  • August 01, 2019

To be presented on Thursday, August 1st at 1pm ET - Loyalty360 Brand Corporate Member Exclusive Join Jimmy Budnik, VP of Customer Care, Overstock for the latest edition of the Loyalty360 Fireside Chat series, in which Budnik and Loyalty360 CEO Mark Johnson will discuss the brand's opportunit... Read More

Loyalty360 Executive Perspectives: Marketing Challenges in the Age of the Customer

  • July 16, 2019

Join Loyalty360 as we dive into the topic of "the biggest challenge you face as a senior marketer" in our next Loyalty360 Executive Perspectives Webinar. During the webinar, responses collected from leading brands in the customer loyalty space, as detailed in Loyalty360's Executive... Read More

Loyalty360 July 2019 Brand Fireside Chat Featuring A.J. Schneider at Wheaton | Bekins

  • July 02, 2019

Presented on July 2nd at 1pm ET - Loyalty360 Brand Corporate Member Exclusive As one of the largest interstate moving groups in the U.S., Wheaton World Wide | Bekins has no shortage of opportunity within the vertical. The company utilizes an affiliation model in which franchise-like partners ope... Read More

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