Leveraging Call Center Technology to Improve Customer Loyalty

  • January 30 2023
  • Resource: Daily News
  • Mark Johnson, Loyalty360

TCN provides call center technology for businesses across the globe. They recently released their latest consumer survey on the impact call centers have on customer loyalty and engagement. The study helps businesses navigate current and upcoming...Read More

Bread Financial™ Partners with the New York Yankees® on Co-Branded Rewards Program and Credit Card

  • January 27 2023
  • Resource: Daily News

Bread Financial announced a multi-year co-branded credit card agreement with the New York Yankees professional baseball team. The card will reward loyal fans with exclusive benefits on purchases. Cardholders will earn 5% back on all purchases...Read More

Loyalty Reads: Chipotle Campaign Aimed at 15,000 New Hires for Burrito Season, KFC Pays Full Tuition for Employees, and More

  • January 27 2023
  • Resource: Daily News

Chipotle Campaigns Aimed at 15,000 New Hires for Burrito Season Chipotle Mexican Grill is launching a new campaign to fill 15,000 jobs in preparation for Burrito Season, which runs from March to May. The campaign will feature current...Read More

Loyalty Reads: Amazon Prime Adds Generic Prescription Perk, Martha Stewart Enters Metaverse with Oreo, and More

  • January 26 2023
  • Resource: Daily News

Amazon Prime Adds Generic Prescription Perk Amazon is adding a new service for Prime members to order generic medications online. RxPass will allow members to access 50 medications to treat more than 80 conditions, including anxiety, high...Read More

Alaska Airlines and Bank of America Enhance Visa Signature® Card Benefits

  • January 26 2023
  • Resource: Daily News

The Alaska Airline Visa Signature® Card will earn feature new benefits in 2023. The card, co-branded with Bank of America, now offers better benefits for traveling with Alaska Airlines and making purchases on everyday items. Although the...Read More

Navigating Customer Loyalty Trends in 2023: ICF Next’s Focus on Data-Driven Insight

  • January 25 2023
  • Resource: Daily News

In the latest State of Customer Loyalty Report, Loyalty360 highlights several trends in customer loyalty going into 2023. As brands seek to navigate trends in customer loyalty in the new year, companies like ICF Next — a customer loyalty...Read More

Loyalty Reads: Bank Partnership Competes with PayPal and Apple Pay, White Castle Launches New Merch Line, and More

  • January 25 2023
  • Resource: Daily News

Bank Partnership Competes with PayPal and Apple Pay Bank of America Corp., Wells Fargo & Co., JPMorgan Chase & Co., will partner with four other banks to create a new digital wallet linked to debit and credit cards. The new wallet...Read More

Men’s Wearhouse Offers Custom Suiting Program with Michael StrahanTM

  • January 25 2023
  • Resource: Daily News

Building on its partnership with Michael StrahanTM, Men’s Wearhouse will provide a team of expert tailors at every location. These tailors will guide customers through their fitting, providing personalization on every element of the suit...Read More

Dollar General Partners with Ibotta to Expand Financial Services

  • January 24 2023
  • Resource: Daily News

Dollar General will now offer more financial services and cash back options through a partnership with Ibotta. Dollar General is the first retailer in its market to join the Ibotta Performance Network (IPN), a digital network allowing businesses...Read More

Loyalty Reads: Kraft Aims for Emotional Loyalty with Animated Shorts, Welch’s Releases QR Code Ads, and More

  • January 24 2023
  • Resource: Daily News

Kraft Mac & Cheese Aims for Emotional Loyalty with Animated Shorts Kraft Heinz is leveraging trends in social media to emotionally engage with customers in a new animated shorts campaign for Mac & Cheese. Part of the “Help...Read More

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