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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
For the past few weeks, we have highlighted different members and their responses to the Coronavirus outbreak. As everyone continues to push forward and support their members, customers, employees, we have seen how several brands can quickly adapt...Read More
For ICF Next and its clients, loyalty is defined as much more than just points and a program, but instead is approached in a more holistic and significant manner. By viewing loyalty as an outcome, ICF Next supports brands on their journeys of...Read More
Nathan’s Famous has announced a technology overhaul that is aimed at helping its franchisees with all of their operations.
"In the fall of 2019, we embarked on a journey to update our technology across the board in restaurants...Read More
Chick-fil-A to Add Handwashing Stations at Drive-Thru Restaurants
Chick-fil-A is adding handwashing stations to all drive-thru and mall locations by April 11. The company is also telling its workers to wash their hands...Read More
Multiple United States airlines have extended their loyalty program statuses and benefits to 2021 for those stuck home due to the Coronavirus outbreak.
United Airlines has extended its members’ MileagePlus Premier status...Read More
Panera, the popular restaurant chain, has announced the launch of Panera Grocery, a way for the company to leverage its pantry items like milk, bread and fresh produce as well as its soups, salads and sandwiches to give people in need of food...Read More
Online Grocery Services Struggle to Meet Spike in Demand
Just like physical retail stores, online retailers have begun to struggle to cope with the immense amount of demand for their products.
Ace Hardware and its retailers plan to hire over 30,000 more people to help the communities they are rooted in in their time of greatest need. Full-time, part-time and seasonal positions are available at their support centers and more than 4,300...Read More
Domino’s Pizza and its franchisees are giving away around 10 million slices of pizza in their local communities, and it starts this week. Some of the communities being provided for will be hospital and medical centers, schoolkids and their...Read More
Hyatt Extends Its Loyalty Program Benefits for One Year
Hyatt is giving those in its World of Hyatt loyalty program a one-year extension on the benefits they earn with that program. The status usually needs to be...Read More