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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Disney Adds Perks and Lower Prices for Customer LoyaltyDisney is offering lower prices and new perks for annual pass holders. Robert Iger, Disney’s CEO, made the changes in response to customer feedback that the parks have become more...Read More
Accor partners with SOURCE Global, PBC to bring sustainable bottled drinking water to their hotels in Singapore. Accor will replace plastic bottled water with reusable glass bottles filled by SOURCE Hydropanels — solar technology that...Read More
Rite Aid Offers In-Store Cash Bill PaymentRite Aid Corp. joins the Kubra EZ-Pay Retail Cash Payments Network to offer customers a new financial service in its stores. The service allows customers to pay their bills in cash at any of the 2,000...Read More
Kellogg Company is investing in employee engagement through People Analytics—the study of people and business data to drive HR strategies and culture. The company uses these analytics to design a winning culture that improves retention...Read More
Trends in Loyalty with Group FiO
Group FiO provides businesses with the tools they need to strengthen customer relationships and drive brand loyalty. By providing omnichannel experiences and bringing together data from all touchpoints along a...Read More
Antavo Proves Customer Loyalty Solves Company ConcernsNew research from Antavo reveals almost 90% of businesses rely on customer loyalty programs to overcome the global inflation crisis. In their 2023 Global Customer Loyalty Report, Antavo...Read More
DoorDash introduces their new Package Pickup service for customers. Consumers can now request a Dasher to pick up prepaid packages from their home and deliver them to any local carrier, including USPS, UPS, and FedEx.
The company continues to...Read More
Brand Keys Identifies a New Model for Brand LoyaltyBrand Keys determined a new type of normal for brand loyalty, according to the 2023 Customer Loyalty Engagement Index. The study found that the marketplace is normalizing, but what normal looks...Read More
Chipotle Mexican Grill announced a new Chipotle Rewards perk offering ten free food drops throughout 2023. Current members are automatically enrolled in Freepotle, and non-members can enroll by joining Chipotle Rewards before March 6.
The first...Read More
Upcoming Starbucks Rewards Program Changes Disappoint CustomersStarbucks announced changes to is rewards program, upsetting many U.S. and Canadian customers. The changes will come in February 2023 and increase the points necessary to receive many...Read More