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Making 1+1=5 by Smarter Use of Your Customer Data

Making 1+1=5 by Smarter Use of Your Customer Data
  • May 16 2011
  • Resource: Multimedia
  • Mike Blyth, Wayde Fleener, David Andreadakis - Carlson Marketing

Mike Blyth, Carlson Marketing  Wayde Fleener, Director, Decision Sciences, Carlson Marketing  David Andreadakis, Manager, Decision Driving customer loyalty through customer-centric retailing is beyond the early adopter stage...Read More

Characterizing the “Consumer Loyalist”

Characterizing the “Consumer Loyalist”
  • May 16 2011
  • Resource: Multimedia
  • Scott McClary, Acxiom

Scott McClary, Senior Retail Industry Strategist - Acxiom Whether seeking to acquire new customers or cultivate deeper relationships with current customers and lapsed loyalty program members, companies must be able to recognize, segment, and...Read More

Loyalty Expert “Shoot-Out”: Now Where Do We Go?

Loyalty Expert “Shoot-Out”: Now Where Do We Go?
  • May 13 2011
  • Resource: Multimedia
  • Panel led by Maritz with Bunchball, The Geehan Group, Starbucks, Sears Holding Corp., and SAP

Moderated By: Barry Kirk, Solution Vice President, Consumer Loyalty - Maritz LoyaltyPanelists Include:Rajat Paharia, Founder & Chief Product Officer - BunchballSean Geehan, President & Founder - The Geehan GroupStacy Speicher, Director...Read More

Using the Participation Parameter to Drive Retention and Growth

Using the Participation Parameter to Drive Retention and Growth
  • May 13 2011
  • Resource: Multimedia

Carlos Dunlap - Practice Director, Loyalty Consulting, Kobie Marketing Tom Shirkey - Director, Loyalty Marketing, AAA Marketers spend more than $2-billion annually to operate programs in the U.S. – with the average enrollment of 14.1...Read More

Who Pays for the Reward? Creating Effective Franchise Loyalty Programs

Who Pays for the Reward? Creating Effective Franchise Loyalty Programs
  • May 11 2011
  • Resource: Multimedia

Kevin Knowles,Vice President, Loyalty Product Development - First Data David Tryder, Director, Interactive & Relationship Marketing - Dunkin' Donuts Chris Bingel, Qdoba Restaurant, Inc. Consistency and simplicity are critical...Read More

Video Blog: How can banks use social media and the data it generates to create more engagement and loyalty from their cardholders?

Video Blog: How can banks use social media and the data it generates to create more engagement and loyalty from their cardholders?
  • May 09 2011
  • Resource: Multimedia

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How can banks use social media and the data it generates to create more engagement and loyalty from their...Read More

Reinforcing KIS - Keep it Simple

Reinforcing KIS - Keep it Simple
  • May 04 2011
  • Resource: Multimedia

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What We

What We're Hearing: 2010 ATM, Debit, and Prepaid Conference
  • May 04 2011
  • Resource: Multimedia

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What We

What We're Hearing: 2010 NCDM Conference
  • April 21 2011
  • Resource: Multimedia

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A Grain of Salt

A Grain of Salt
  • April 21 2011
  • Resource: Multimedia

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Connecting Across Channels: How Brandmovers Helped Josh Cellars Build a Connected Loyalty Experience
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Webinars & Member Meetings

14
Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
View All Webinars | View All Member Meetings

Industry News

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Engage People Recognized with Two 2025 Loyalty360 Best in Class Awards
Jun 10, 2026
Agentic commerce: AI is now your shopper’s first stop. Showing up is just the beginning.
Jun 09, 2026
Panera taps viral power of Therapuss star Jake Shane
Jun 09, 2026