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Q & A with Brian Koma, Vice President of Research, Vovici, Inc.

Q & A with Brian Koma, Vice President of Research, Vovici, Inc.
  • August 24 2010
  • Resource: Multimedia

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Want Loyal Customers? Make it Easy for Them to Get Their Problems Solved

Want Loyal Customers? Make it Easy for Them to Get Their Problems Solved
  • August 17 2010
  • Resource: Multimedia

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Relevance is Top Priority when Engaging Customers

Relevance is Top Priority when Engaging Customers
  • August 10 2010
  • Resource: Multimedia

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A Q&A with Loylogic by Ben Ashwell

A Q&A with Loylogic by Ben Ashwell
  • July 29 2010
  • Resource: Multimedia

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Building Customer Driven Organizations from the Bottom Up

Building Customer Driven Organizations from the Bottom Up
  • July 28 2010
  • Resource: Multimedia

Connie Hill, Vera Centra, Inc.Company executive leadership needs to wake up and support their customer marketing teams!It’s no secret to marketers that today’s customers expect more from the companies they interact with. The explosion...Read More

The Case for Product and Service Bundling through Loyalty Programs

The Case for Product and Service Bundling through Loyalty Programs
  • July 21 2010
  • Resource: Multimedia

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Is the State of Media Change Groing to Increase or Slow Down?

Is the State of Media Change Groing to Increase or Slow Down?
  • July 21 2010
  • Resource: Multimedia

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Channel Loyalty

Channel Loyalty
  • July 21 2010
  • Resource: Multimedia

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How to Make Voice-of-Customer (VOC), Enterprise Feedback and Engagement Initiatives Payoff

How to Make Voice-of-Customer (VOC), Enterprise Feedback and Engagement Initiatives Payoff
  • July 08 2010
  • Resource: Multimedia
  • Chris Cottle, Allegiance, Inc. and Claire Howells, Zions Bancorporation

Creating surveys, listening to customer feedback and gathering data are great to do, but how do you make them payoff. How do you get boardroom visibility for your initiatives? Chris Cottle, VP Marketing at Allegiance and Claire Howells, VP...Read More

Consumer Engagement 101

Consumer Engagement 101
  • July 08 2010
  • Resource: Multimedia
  • Ian Baer, Big Fuel

The marketing revolution isn't just coming…it's over. And consumers have taken permanent control of the equation - selecting which brands they will embrace and which they'll reject. Discussions of impressions, response rates...Read More

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Connecting Across Channels: How Brandmovers Helped Josh Cellars Build a Connected Loyalty Experience
Connecting Across Channels: How Brandmovers Helped Josh Cellars Build a Connected Loyalty Experience
Loyalty360 CX Award Finalists Announced
Loyalty360 CX Award Finalists Announced
10 Engagement and Loyalty Marketing Predictions for 2016
10 Engagement and Loyalty Marketing Predictions for 2016

Webinars & Member Meetings

14
Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
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Industry News

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Engage People Recognized with Two 2025 Loyalty360 Best in Class Awards
Jun 10, 2026
Agentic commerce: AI is now your shopper’s first stop. Showing up is just the beginning.
Jun 09, 2026
Panera taps viral power of Therapuss star Jake Shane
Jun 09, 2026