Auto Sales, Service Work Together to Build Loyalty: Study

  • August 17 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

By offering customers excellent service throughout the purchase and ongoing service (oil changes, repairs, etc.), auto dealerships can build ongoing loyalty among customers that will continue to feed on itself, according to Ryan Robinson...Read More

StubHub’s Ticket Oak Introduces Industry-First Rewards Program

  • August 17 2012
  • Resource: Daily News
  • StubHub

Secondary Ticket Company Leads Industry in Rolling Out Comprehensive Loyalty Rewards Program; Kicked it Off with Special Event at The Grove in Los AngelesStubHub, the world's largest ticket marketplace, announced the launch of its...Read More

Get Satisfaction and HootSuite Team Up to Help Marketers Build Authentic Engagement With Customers Throughout the Customer Lifecycle

  • August 17 2012
  • Resource: Daily News
  • Get Satisfaction

Enhanced Integration Transforms Fleeting Social Customer Interactions Into Lasting Marketing Assets Get Satisfaction, the leading customer engagement platform, today introduced significant new enhancements to its integration with the HootSuite...Read More

eCampus Launches Loyalty Program

  • August 16 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Students returning to college campuses and high schools in the next few weeks will be able to take advantage of a new loyalty rewards program from eCampus.com, an online book retailer that sells and rents books to high school and college...Read More

JiWire Unveils the Location Graph(TM)

  • August 16 2012
  • Resource: Daily News
  • JiWire

Data Connects the Dots Between What People Do and Their Location It's often said that we are creatures of habit and that we tend to travel in the same circles. JiWire, a location-based mobile media company, is using data to show just how...Read More

Major retailers to launch mobile app for payments

  • August 16 2012
  • Resource: Daily News
  • Roger Yu, USA TODAY

No one, it seems, wants to miss the mobile payment revolution. A new service — to be created jointly by Wal-Mart, Target and other retailers — could give customers an easier way to combine their digital wallet, instant coupons, gift...Read More

Achieving Dialogue in the Age of the Omni-Channel Customer: The New Customer Interaction Hub

  • August 15 2012
  • Resource: Daily News
  • Loyalty 360

Loyalty 360 webinar presented by Pitney Bowes Software will outline new strategies to engage customers and foster loyalty. "Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty...Read More

Survey Results: Communications Aimed at Creating Experiences are on the Rise

  • August 15 2012
  • Resource: Daily News
  • Affinion Loyalty Group

Social and mobile are key to enabling experiences, but traditional channels aren't dead The webinar, "Creating a Cadence of Communication with your Customers," presented by Mintel Comperemedia's Andrew Davidson and Affinion Loyalty Group...Read More

Destination Rewards Offers Top Eight Tips to Turn Customer Service into Biggest Customer Retention Tool

  • August 15 2012
  • Resource: Daily News
  • Destination Rewards

Includes techniques to help every business provide a more meaningful experience for their customers Destination Rewards®, provider of customer loyalty, incentive and engagement solutions, today revealed their top eight tips for turning...Read More

Google Product Alum Joe Wolf Joins FreeMonee as Vice President of Product as Gift Network Scales to Reach Hundreds of Millions of Consumers

  • August 15 2012
  • Resource: Daily News
  • FreeMonee

FreeMonee Network, the world’s first and only provider of consumer gift incentives, today announced that Joe Wolf, former Google product manager of Google+ Local, has joined the company as vice president of product. Wolf’s addition to...Read More

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