LOC Enterprises teams up with Conductiv to expand the universal loyalty card's network

  • January 08 2013
  • Resource: Daily News
  • LOC Enterprises

Alliance makes it easier for consumers to join loyalty programs and for merchants to create and operate them   LOC Enterprises -- the developer of the LOC Card, the first truly universal loyalty card -- and Conductiv Software -- a leading...Read More

Dunkin' Donuts Calls On Fans To Help Unveil The Brand's Newest Dunkin' K-Cup® Pack Variety On Twitter

  • January 07 2013
  • Resource: Daily News
  • Dunkin' Donuts

Followers of @DunkinDonuts asked to help guess the newest Dunkin' K-Cup pack flavor and watch as it is revealed in real-time on the brand's header image on TwitterParticipants eligible for a chance to win one of three daily $50 Dunkin'...Read More

Telekom becomes exclusive PAYBACK partner in Germany

  • January 07 2013
  • Resource: Daily News
  • PAYBACK

20 million PAYBACK customers able to collect points when concluding a landline or mobile contract   With PAYBACK, Telekom is now using the largest multichannel marketing platform as an additional sales opportunity Deutsche Telekom and...Read More

Spark Commerce Offers New Online-to-Offline Promotions & Analytics Platform

  • January 04 2013
  • Resource: Daily News
  • Spark Commerce

Spark helps SMBs & Marketers Close the Online to Offline Loop & Boost EngagementSpark Commerce has been working with select SMBs and marketing companies to help them improve their marketing reach and ROI using a unique card-linked and...Read More

Hard Rock International Pays Tribute to Loyal Fans Around the World with Launch of Hard Rock Rewards(TM)

  • January 04 2013
  • Resource: Daily News
  • Hard Rock International

Hard Rock International Opens Enrollment for New Global Loyalty Program Hard Rock International - with locations from London to New York, Singapore and Dubai - today announced the launch of its new global loyalty program, Hard Rock Rewards(TM), a...Read More

Consumer Technology Trends to Drive Enterprise CEM in 2013

  • January 03 2013
  • Resource: Daily News
  • Medallia

Customer Feedback via mobile devices have increased over 100% in just the last 12 months Medallia, the global leader in Customer Experience Management (CEM) software, issued a call today for industry-leading enterprises to prepare for the impact...Read More

Hertz Launches Vehicle Upgrades Via Mobile Devices

  • January 03 2013
  • Resource: Daily News
  • Hertz Corporation

Carfirmations Enhancement Brings the Convenience and Speed of Mobile Technology to Selecting a Rental Car Delivering again on its commitment to provide the fastest and easiest experiences in the car rental industry, The Hertz Corporation (NYSE: ...Read More

Restaurant Performance Index Improved in November But Remained Below 100 For Second Consecutive Month

  • January 02 2013
  • Resource: Daily News
  • National Restaurant Association

Same-store sales rose; Restaurant operators remain uncertain about the economy Buoyed by positive same-store sales and customer traffic results, the National Restaurant Association's Restaurant Performance Index (RPI) rose in November. ...Read More

TD Bank Says it's Time to Bank Human, Again

  • January 02 2013
  • Resource: Daily News
  • TD Bank

A New Campaign Puts Customers and Employees in the Spotlight TD Bank, America's Most Convenient Bank®, is kicking off 2013 by introducing a fresh creative marketing platform, Bank Human, Again. Through a fully integrated multimedia...Read More

Social Media Leads to Customer Experience Changes in 2013

  • January 02 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

The new year brings with it changes in the ways the companies will seek to enhance customer experiences, according to an annual outlook from newBrandAnalytics, Washington, D.C. In 2013, the social media expects to see:Far fewer surveys: In 2012...Read More

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