Context Optional and 8thBridge Announce Partnership to Enhance Social Shopping Experiences For Retailers

  • September 13 2011
  • Resource: Daily News
  • Context Optional

SAN FRANCISCO & MINNEAPOLIS—Context Optional, an Efficient Frontier company that creates compelling     social media marketing solutions for brands, and 8thBridge,      the leader in creating social shopping...Read More

Ramp Up Your Holiday Sales With Email Marketing

  • September 13 2011
  • Resource: Daily News
  • Destination Interactive

This holiday season, consumers will be looking for quality gifts at affordable prices. Email marketing is a great way to engage with holiday shoppers by showcasing your brand, driving traffic to your website, increasing your opt-in database, and...Read More

Bellevue University Deploys Medallia, Raises Promoter Score, and Delivers Better Student Experience

  • September 13 2011
  • Resource: Daily News
  • Medallia

PALO ALTO, Calif., Sept. 13, 2011—Medallia, the global leader in software-as-a service Customer Experience Management (CEM) solutions, today announced that Bellevue University has launched a new student feedback program to enhance the school...Read More

Industry Leader to Discuss Strategies for a Successful Voice of the Customer Program at Fall Events

  • September 12 2011
  • Resource: Daily News
  • Vovici

Vovici’s Vice President of Customer Experience, Nancy Porte, to be     Featured as Expert Source at IT EXPO West and Loyalty 360 Engagement Expo ITEXPO WEST 2011 Loyalty 360 Engagement Expo HERNDON, Va.—Vovici&trade...Read More

New Survey From CEM4Mobile Solutions: Mobile apps vs. Mobile Browsing

  • September 12 2011
  • Resource: Daily News
  • CEM4Mobile Solutions Ltd

ESPOO, Finland, September 12, 2011 /PRNewswire/—Which is better - should you develop platform-specific mobile applications or mobile optimized browsing sites? Should content publishers and distributors concentrate on mobile apps, mobile...Read More

Pricetector Unveils Social Loyalty Platform for Retailers

  • September 12 2011
  • Resource: Daily News
  • Pricetector

BOSTON, Sept. 12, 2011 /PRNewswire/—Pricetector today announced the launch of its new social loyalty platform for retailers. Pricetector combines a highly scalable, cloud-based platform with a consumer-facing mobile app to help retailers...Read More

SymphonyIRI Brand Loyalty Report Finds True Loyalty Remains Strong Despite Prolonged Economic Upheaval

  • September 12 2011
  • Resource: Daily News
  • SymphonyIRI Group

CHICAGO—(BUSINESS WIRE)—In the CPG world, brand loyalty is the golden ring for which everyone     strives. However, attaining and holding onto the loyalty of shoppers is     very difficult, and only a few will...Read More

Qantas Frequent Flyer plans to cash in on exporting its loyalty

  • September 11 2011
  • Resource: Daily News
  • Steve Creedy, The Australian

QANTAS Frequent Flyer is spreading its wings internationally,  with a move to export the expertise that has allowed it to build its huge—and increasingly successful—loyalty program in Australia. QFF chief executive Simon Hickey...Read More

As customer engagement evolves, Social CRM poised for major growth

  • September 11 2011
  • Resource: Daily News
  • Dion Hinchcliffe, ZD Net

Of all the many flavors of social business these days, one of the fastest growing this year is the application of social media to customer relationship management.  Usually known as Social CRM, the name itself obscures the deep transformation...Read More

Canadian Small Business Owners preserve customer loyalty in the face of inflation

  • September 10 2011
  • Resource: Daily News
  • American Express Small Business Services

MARKHAM, ON, Sept. 6, 2011 /CNW/ - In the face of economic uncertainty,  Canadian small businesses focus on customer experience and employee satisfaction to drive decision making around managing rising costs. The quarterly American Express...Read More

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