Loyalty 360 Releases "Engagement is the Journey, Loyalty is the Destination"

  • November 02 2011
  • Resource: Daily News
  • Loyalty 360

New White Paper to be presented at Engagement Expo 2011; Explores Relationship Between Customer Engagement and Customer Loyalty Loyalty 360 – The Loyalty Marketer’s Association will officially release its new white paper, &ldquo...Read More

Five Ways Social Media May Kill Customer Loyalty

  • November 02 2011
  • Resource: Daily News
  • Lisa Barone, Outspoken Media, Small Business Trends

One of the strengths of social media is its ability to connect you directly to your customers and provide an open dialogue for conversation, customer service and awareness. It allows you to build loyalty by giving your customers an inside view of...Read More

How Companies Can Hang on to Their Customers

  • November 02 2011
  • Resource: Daily News
  • Eleanor Bloxham, CEO of The Value Alliance and Corporate Governance Alliance, Forbes

What company doesn’t want customers to have a positive reaction when they think about doing business with it?But despite spending significant sums on studying and improving customer experience, many companies are simply not seeing results...Read More

VeriFone Acquires Global Bay to Expand Retail Mobility Strategy

  • November 02 2011
  • Resource: Daily News
  • VeriFone Systems, Inc.

SAN JOSE, Calif.—VeriFone Systems, Inc. (NYSE: PAY), today announced it has acquired Global Bay Mobile Technologies, a leading provider of next-generation mobile retail solutions. The acquisition is the latest development in VeriFone’s...Read More

Virginia Lottery Launches Multichannel Mobile Strategy with Hipcricket

  • November 01 2011
  • Resource: Daily News
  • Hipcricket

KIRKLAND, Wash.—(BUSINESS WIRE)—Hipcricket, the one-stop mobile marketing and advertising company owned by Augme Technologies (OTCBB: AUGT), today announced that the Virginia Lottery has selected its platform as part of a multichannel...Read More

Nearly 60% of Business Owners Use Social Media Tools to Communicate With Their Customers

  • November 01 2011
  • Resource: Daily News
  • Newtek Business Services

NEW YORK, Oct. 31, 2011—Newtek Business Services, NASDAQ: NEWT, The Small Business Authority, with a portfolio of over 100,000 business accounts, announced today the findings of its SB Authority Market Sentiment Survey, a monthly window into...Read More

Sears and Kmart Offer Five Times Rewards Points

  • November 01 2011
  • Resource: Daily News
  • Sears Holdings

HOFFMAN ESTATES, Ill., Oct. 31, 2011 /PRNewswire/—Sears Holdings is making shopping more rewarding than ever. The company announced today that it is offering five times the Shop Your Way Rewards points—equal to five...Read More

Hotels.com Expands Its Successful welcomerewards Loyalty Program

  • October 31 2011
  • Resource: Daily News
  • hotels.com

DALLAS, Oct. 28, 2011 — welcomerewards®, the hotels.com® loyalty program that allows members to earn a free* hotel night after booking and staying ten nights, now has additional booking flexibility and is open to...Read More

Bunchball Accelerates Gamification Growth and Success IN Q3 2011

  • October 31 2011
  • Resource: Daily News
  • Bunchball

SAN JOSE, CA, Oct 28, 2011 (MARKETWIRE via COMTEX)—CORE NEWS FACTS — Bunchball, the pioneer and market leader in gamification, today announced substantial company growth in Q3 2011.— Bunchball’s industry-leading...Read More

Medallia Unveils Social Feedback Solution to Help Hotels Act on Social Media

  • October 31 2011
  • Resource: Daily News
  • Medallia

PALO ALTO, Calif., Oct. 31, 2011 —Medallia®, the global leader in SaaS Customer Experience Management(CEM) solutions, today announced Medallia Social Feedback for Hospitality, the most actionable social feedback...Read More

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