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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
London. 25 January 2012— ICLP (http://www.iclployalty.com/), the global leader in loyalty marketing (http://www.iclployalty.com/) and customer relationship management, is calling on UK retailers to adopt customer loyalty programmes as a...Read More
IRVINE, Calif., Jan. 25, 2012—Nearly everyday consumers willingly provide their personal information to organizations online with no hesitation, neglecting to realize how that information can be exposed due to employee negligence, insider...Read More
January 23, 2012The large majority of American consumers would likely choose a retailer over its competitor if they were members of the retailer’s loyalty program.71 percent feel their loyalty programs deliver benefits that are important to...Read More
Voice-of-customer model, not daily deal discounts, helps marketers deliver brand experience that matches disparate customer expectationsCincinnati, OH. (January 26, 2012) “A brand’s customers have similar, yet distinct...Read More
LONDON—Customer satisfaction with service levels in retail banking has improved over the past year but customers are less likely to recommend their provider, according to a new Accenture (NYSE: ACN) survey of nearly 4,000 current account...Read More
January 23, 2012 – Loyalty technology leader FreeCause announced today it has named veteran technical executive Antoine Hage as its new Chief Technology Officer. Hage is tasked with providing the leadership and vision to help guide FreeCause...Read More
CARY, N.C.—SAS, the leader in business analytics software and services, achieved record global revenue of US$2.725 billion in 2011. SAS marked double-digit growth in its 36th profitable year as organizations sought to uncover business...Read More
Zurich-Kuesnacht, Switzerland – PointsPay®, a Loylogic Company, today unveils its new global innovation: a mobile-based payment system for the loyalty industry with a launch exclusive to Etihad Airways. By converting miles or points into...Read More
Cincinnati, OH (January 25, 2012). In its just released executive briefing, “Where is Loyalty Headed? An Inside Look at Trends Impacting the World of Customer Loyalty”, Loyalty 360 – The Loyalty Marketer’s Association...Read More
INDIANAPOLIS, Jan. 23, 2012—Indianapolis-based consulting firm Walker has released updates to Walker Link Mobile, and has also created a mobile version of their survey system.Walker Link Mobile is a complement to Walker Link – an...Read More
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