Clarins goes from paper to digital loyalty program with LoyaltyMatch

  • July 19 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Luxury cosmetics company Clarins has teamed with LoyaltyMatch, Inc., to enhance and re-launch its Club Clarins loyalty program, moving from a paper-based to an online system. The Club Clarins program enables customers to redeem special gifts...Read More

Centralized Metrics Provide Better Customer Management Experience for Rogers

  • July 18 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Rogers Communications, Canada’s largest telecom provider with nearly 10 million subscribers, had used several different metrics as the basis to “try to move the needle” in terms of improving customer satisfaction and loyalty...Read More

Destination Rewards Offers Top Three Customer Loyalty Landscape Predictions

  • July 18 2012
  • Resource: Daily News
  • Destination Rewards

Includes gamification, mobile platforms and data-driven marketing integration. Destination Rewards®, provider of customer loyalty, incentive and engagement solutions, announced today their top three predictions for the future of customer...Read More

The Venetian(R) and The Palazzo(R) Las Vegas Launch New Mobile App With Innovative 'Wayfinding' Technology

  • July 17 2012
  • Resource: Daily News
  • The Venetian | The Palazzo Las Vegas

VP Pocket Concierge Offers Hospitality Industry's First Indoor Turn-by-Turn Direction Technology Developed by Meridian The Venetian | The Palazzo Pocket Concierge(TM), the resorts' mobile app for Apple and Android smartphone users, brings...Read More

Pickn'Tell Mobile App Provides Revolutionary New Way to Bridge the Gap Between Physical and Virtual Shopping

  • July 17 2012
  • Resource: Daily News
  • Pickn'Tell

Interactive Picture-Taking Mirror Engages Clients and Promotes Retail Sales Pickn'Tell ( http://www.pickntell.com ) today launched a groundbreaking new way for people to shop for and share their favorite fashions via a new mobile fashion...Read More

Clarins Teams With LoyaltyMatch To Re-launch Club Clarins

  • July 17 2012
  • Resource: Daily News
  • LoyaltyMatch Inc.

LoyaltyMatch OnDemand SaaS platform powers Clarins customer rewards program in the USA Clarins, the luxury cosmetics company, has teamed with LoyaltyMatch Inc., the leading loyalty and engagement-computing company, to enhance, redesign and re...Read More

Oracle study: Improving cross-channel experience is retailers’ biggest challenge

  • July 17 2012
  • Resource: Daily News
  • Marianne Wilson, Chain Store Age

Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers’ biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that...Read More

Daily Deals Help Some Companies Drive Loyalty

  • July 16 2012
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

According to a recent study of daily deal performance by Rice University, profits have improved for companies that offer multiple deals. Thirty percent of the 641 companies in the study currently use daily deals as a part of their efforts to...Read More

Best Buy Canada Chooses Stibo Systems Technology to Create a Better Customer Experience

  • July 16 2012
  • Resource: Daily News
  • Stibo Systems

Canada's Fastest-Growing Retailer Selects MDM Solution to Help Strengthen its eCommerce and Multichannel Efforts Stibo Systems, the Strategic Information Management Technology and Solutions Company(TM), today announced that Best Buy Canada...Read More

Confirmit Launches Voice of the Customer Engagement Model

  • July 16 2012
  • Resource: Daily News
  • Confirmit

Confirmit Voices™ to enable businesses to build outstanding VoC programsConfirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research has announced the launch of Confirmit Voices™, a...Read More

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