Marathon Petroleum Launches New Rewards Program with Southwest, La Quinta and Arbor Day Foundation

  • April 24 2018
  • Resource: Daily News

Marathon Petroleum Co. launched a new coalition-like rewards program this week in which members can earn points with Southwest Airlines, La Quinta Inns and Suites, the Arbor Day Foundation’s Sustain tree-planting program or its own...Read More

AmEx Pulls Plug on Plenti Program, Although Few Are Surprised

  • April 24 2018
  • Resource: Daily News

The news came on Monday morning as a lot of news seems to come these days—via Twitter.    “The Plenti program will end on July 10, 2018. On that date, any unredeemed Plenti points will expire. You should use your Plenti...Read More

Loyalty360 Reads: April 25th, 2018

  • April 25 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Amazon Opens Its Delivery Options to Car Trunks Amazon is taking its customer service efforts to another new level. OK, sure, it can deliver your orders within an...Read More

Have a Problem? Say It to Their Face with VideoCX

  • April 25 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

This week, technology has taken another step in helping bridge the gap between consumer and brand.   On Tuesday, Voxpopme, the video insight specialist group based out of Salt Lake City known for working with brands like Microsoft, Verizon,...Read More

Loyalty360 Reads: April 24th, 2018

  • April 24 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Ohio Man Makes a Point by Fighting for Stole Rewards Points Mark Kochheiser wasn’t pleased when he found out someone hacked into his credit card and gotten his...Read More

Loyalty360 Reads: April 23rd, 2018

  • April 23 2018
  • Resource: Daily News

It’s a rough day to be… Verizon and AT&T. According to an article in The Washington Post, the two mobile giants are under investigation by the Department of Justice for potential collusion efforts. The DOJ thinks the two got...Read More

Ritz-Carlton Extends Its Luxury Brand to Yachts; Reservations for Loyalty Members Start Next Month

  • April 23 2018
  • Resource: Daily News
  • Skip Tate, Loyalty360

Ritz-Carlton is known for their top-of-the-line luxury hotels, but the brand is getting ready to set sail with a new venture that takes its ultra-luxury experiences to the high seas.   Starting in February 2020, the Ritz-Carlton Hotel group...Read More

Loyalty360 Reads: April 20th, 2018

  • April 20 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  It’s a Rough Day to Be… Tokyo Joe’s. The Colorado-based fast-casual chain posted a sign on the restroom door of one of its Denver restaurants...Read More

Fandango’s Rewards Program Is This Summer’s Biggest Hit

  • April 20 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

With frequency and engagement being the two biggest obstacles for brands in the movie industry, Fandango released its new rewards program this week to tackle both ahead of this summer’s movie releases. The Fandango VIP+ rewards program is...Read More

Loyalty360 Reads: April 19th, 2018

  • April 19 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  It’s a Rough Day to Be… Sun Country Airlines. The Minneapolis-based discount airline, which built its brand around flying passengers from northern...Read More

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