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The webinar, “Customer-Centric Marketing: Making the Move from Campaigns to Cross-Channel Dialogue ”presented by Pitney Bowes, generated great interest from an engaged audience of marketers.  Loyalty 360 is privileged to share insights gleaned from the post webinar Q&A.  Questions posed below, come directly from you, our audience and webinar attendees. Responses offered by: Jeff Nicholson, Vice President of Product Marketing, Customer Analytics and Interaction, at Pitney Bowes Business Insight Regarded as a thought....

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