Canadians Skeptical Regarding Customer Experience with Mobile Payments
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Last year when Loyalty360 spoke with Jeppe Dorff, president of suretap, he said that Canadian consumers were seeking a greater customer experience with mobile digital wallets. A new global study from GfK, however, says that Canadians rank high when it comes to the use of mobile devices for in-store shopping, while lagging when it comes to mobile payments. While the research shows that Canadian shoppers are among the global leaders in using mobile devices during trips to brick-and-mortar retail stores, in-store mobile payments account....

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