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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.
Webinar: Loyalty / Rewards ProgramsTo be presented on September 18, 2014 at 1 PM EDTBrands are increasingly developing multichannel loyalty offerings to reach and retain customers. As a result, consumers are demanding more than just a traditional spend and get loyalty program. Eighty-four percent... Read More
Webinar: CEM / CRMPresented on September 16, 2014 at 1:00 PM EDTWhat drives customer loyalty? Consistently great customer experience, personalized products and services, value and convenience. Real-time marketing is a growing area where technology and analytics can rapidly make decision... Read More
Webinar: Customer Engagement Presented on September 11, 2014 at 1 PM EDTThe revolution in new communication technologies (social networks, mobile apps, and even wearable tools) has dramatically changed the way in which customers relate to businesses. The balance of power has shifted to ... Read More
Webinar: Customer Service / Call Center / Customer Experience ManagementPresented on August 28, 2014 at 1PM EDTSimplicity is hard to find. And yet, it is a rare and cherished thing in the eyes of a consumer.Having to contact a supplier at all for some kind of customer service is, in itself,... Read More
Webinar: Data Analytics/ Loyalty Program Presented on August 12, 2014 at 1pm EDT The major objective of any loyalty program is to capture customer data, as the intelligence collected comes with dozens of practical, business-improving uses. The data gathered can... Read More
Presented on July 31, 2014 at 1PM EDTNo matter what country, company or industry, companies talk about getting closer to the customer all the time. And it’s overwhelming to see how technology innovation can help make relationships more personal. Technology allows a company to “re... Read More
Webinar: Employee Engagement/ Customer Experience Presented on May 29, 2014 at 1pm EDT Many organizations are recognizing that it is absolutely essential to align employee engagement and customer experience initiatives with organizational strategy and purpose. Wi... Read More
Webinar: Real RelationshipsPresented on May 22, 2014 at 1pm ESTThe idea of “Real Relationships” gets to the heart of building real relationships in a Big Data world. In this webinar you will learn about how to distill smart, customer centric data to deliver a customer ... Read More
Webinar: Loyalty Digital Marketing/ Customer Experience/ LoyaltyPresented on May 8th, 2014 at 1pm EST Perception is reality in today’s socially-enabled, hyper-connected culture where consumers can and do say anything and everything online about their brand experiences. Those consu... Read More
Webinar: Loyalty Programs/ Customer Engagement/ Data AnalyticsPresented on April 24, 2014 at 1pm EST Please join Walgreens – Mindy Heintskill, Senior Director of Loyalty and Kelly Smolinski, Sr. Director Customer Systems IT – and Kathryn Zajac, Vice President of Client Servi... Read More