1. CRM (Customer Relationship)
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Helpshift CRMKevin Grant, CRO of Helpshift, the first B2C customer care solution for mobile apps, has many thoughts regarding how his company is re-imagining CRM for the post-PC era.

Grant shared his thoughts on the subject with Loyalty360.

How is Helpshift re-imagining CRM for the post-PC era?

Grant: As more products and services move to mobile....

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