HERNDON, Va.—On Thursday, June 16, 2011 at 2 p.m. ET, Vovici, the leading provider of enterprise feedback management solutions, and SYKES, a global leader in providing customer contact management solutions, will present a compelling webinar entitled The Five Myths of Customer Service Satisfaction: Setting Your Sights on the Right Targets.
In this webinar, guest speaker Michael Clarkin, Vice President of Contact Center Services at SYKES, will be joined....