The VIZIO Fandemonium loyalty program, which launched in 2013, will officially end on May 31. After May 31, members will no longer be able to log into VIZIO Fandemonium, earn, or redeem points and any outstanding points will expire.
What’s more, no points can be earned after March 31. Members can redeem points through May 31.
In January company officials began emailing Fandemonium members to notify them the program would be ending. Officials at VIZIO could not be reached for comment.
VIZIO Fandemonium was billed as the ultimate loyalty and rewards program. It’s free to join and allows members to earn points for everyday activities like browsing and staying active on the company website, interacting with VIZIO on Facebook and Twitter, reading VIZIO emails, and more. Members could redeem those points for exclusive rewards.
VIZIO launched Fandemonium at the 2013 Rose Bowl game, but the program wasn’t about sports per se. It was about being a fan of media and entertainment and, from that, VIZIO created a large audience it has leveraged for five years for subsequent promotions related to Mother’s Day, Father’s Day, and other holidays.
VIZIO, the No. 1-selling LCD HDTV brand in the U.S., launched VIZIO Fandemonium as an online social community created to provide fans the chance to rally together, share and express their enthusiasm for sports, music, movies, games, and more. Billed as the only fan community that joins fans from all types of entertainment passion points, VIZIO Fandemonium allows fans to compete and climb the ranks as they demonstrate their ultimate fan devotion and earn points they can then redeem for prizes from VIZIO and others, including Hulu Plus subscriptions, M-GO movies & TV shows, Netflix gift subscriptions, Pandora One subscriptions, and signed memorabilia.
Every fan that registers for VIZIO Fandemonium can earn redeemable points for a wide range of activities such as retail check-ins, product video views, product reviews, product purchases and registration, social media engagement, and more. As fans climb the ranks, they have opportunities to use points for popular entertainment gear and content.
Based in IrvineCalif., VIZIO was founded in October 2002 as V Inc. and is best known as a producer of affordable flat-screen televisions. In July 2016, VIZIO was acquired by Chinese technology company LeEco.
Last year, VIZIO earned 15 Stevie Awards that recognized customer service and contact center achievements. It marked the sixth consecutive year that VIZIO received accolades from the Stevie Awards.
At the time, Loyalty360 caught up with Scott Patten, Vice President of Support for VIZIO, to learn more about the company’s commitment to customer service and customer experience.
“We truly believe our customer service program is a key component when it comes to setting VIZIO apart in the Consumer Electronics landscape,” Patten said in 2017. “Our customers are the heartbeat of our brand, and at the end of the day, we simply wouldn’t be where we are without them. This belief inspires us on a daily basis to remain diligent in our mission to ensure each customer’s overall experience is as seamless and positive as possible.”

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