Please enter your username or the email address associated with the account so we can help you reset your password.
Customer experience is the key differentiator among loyalty marketers and mobile currently plays, and will continue to play, a starring role in its evolution, according to Krish Mantripragada, Chief Product Officer, Medallia.
Loyalty360 talked to Mantripragada about the future of customer experience.
Why do you think that Future CX revolves around mobile?
Mantripragada: By 2020, there will be 4.61 billion smartphone users globally, so it’s clear that we’re continuing on an exponential trajectory for mobile adoption....
Loyalty360 members and subscribers can access a variety of content including Daily News, In-Depth Exclusives, Loyalty Management Magazine, and more.To access this content, please log in with your Loyalty360 Corporate Membership or free subscriber account.
Thank you for signing up, please check your email for more information.