medallia

Our Members & Sponsors

Loyalty360 members are distinguished by a singular drive for customer engagement. The companies below represent some of the best that customer loyalty has to offer; from technology suppliers looking to create the next market disruption to brands looking to craft the most customer-centric experience possible.

Description

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Learn more at www.medallia.com.

DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Urban Outfitters Leverages Medallia To Apply Learnings that Enhance the Customer Experience

Medallia
March 16 2018

The Future of Customer Experience Revolves Around Mobile

Medallia
December 18 2017

Impactful Employee Engagement Helps Boost Customer Engagement, Brand Loyalty

Medallia
August 07 2017

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Breaking the Code: Customer-Driven Learning and Innovation

Medallia
February 19 2018

From Data to Action: Profiling the Modern Insights Team

Medallia
November 20 2017

Global Hospitality Company Leads With Award-Winning CEM Program

Medallia
October 20 2014

Supplier-Contributed Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Three Ways To Manage the Perils of CX-based Compensation Systems

Medallia
September 13 2017

How Company Culture Impacts Day-to-Day Behavior

Medallia
June 01 2016

How Company Culture Can Make or Break a Sale

Medallia
May 05 2016

Analyst Brief / Featured Technology & Services

VIEW ANALYST BRIEFS VIEW FEATURED TECHNOLOGY & SERVICES

Loyalty360’s analyst reports and summaries are designed to help brands and marketers navigate the plethora of vendors and providers that support customer loyalty, customer experience, and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Medallia

Medallia
January 04 2018