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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Urban Outfitters Leverages Medallia To Apply Learnings that Enhance the Customer Experience

Officials at Urban Outfitters have gained key customer experience insights during the past years, thanks to their partnership with Medallia.  ...

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Breaking the Code: Customer-Driven Learning and Innovation

It has never been easier to know what’s on your customers’ minds. Through feedback, behaviors and data, consumers are making their...

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Customer Experience Predictions to Help Companies Win in 2018

The race is on for companies to define themselves by their customer in 2018. Hands down, customer experience is becoming (if it is not already) the...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Medallia

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s...

Medallia

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in...

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