Loyalty by Travel and Transport is a loyalty solutions company based out of Omaha, Nebraska, and an operating division of Travel and Transport, Inc. Loyalty by Travel and Transport delivers valuable customer experiences that result in increased engagement, acquisition and retention. They create customer-centric reward programs customizable to their clients’ goals.
Michelle Holmes, Senior Director with Loyalty by Travel and Transport, sat down with Loyalty360 to discuss emotional loyalty, functional loyalty and how to find a....