The latest news in the world of customer experience and customer loyalty.
Not you too, Honey Smacks…
It’s a bad day for the Kellogg brand. The brand announced last week that they will be recalling some boxes of ‘Honey Smacks,’ due to the possibility of salmonella within the cereal. According to the U.S. Food and Drug Administration, 73 unlucky breakfast goers in 31 states were affected by the tainted Smacks. Out of the 73 sickened, 24 were forced into hospitalization. Nobody has died from the cereal, but the FDA....