The Social Customer Relationship Management Market is expected to jump from $1.91 billion in 2013 to $9.08 billion in 2018, according to a market research report. The projected increase is actually about 4.75 times more than the current rate. The market research report is titled, “Customer Relationship Management (CRM) Market & Social CRM (Social Monitoring; Social Listening; Social Mapping; Social Measurements; Social Engagement; Social Middleware) – Global Advancements, Forecasts & Analysis (2013 – 2018....

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