Utility companies are, understandably, accustomed to a world in which customers aren’t looking to engage in the same way they would with a retailer or grocery store. For many customers, the utility provider is simply the name on their bills, nothing more. Energy software company Bidgely is looking to change that with its new HomeBeat customer engagement mobile app, now rolling out across North America, Europe, and Australia.
The app offers utility companies enhanced customer engagement through real-time interactions with....